Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 482 reviews
Showing 6-10 of 482 items.
2024-02-05 14:36:44
Das 2.8
I was recommended about "now" by the Renti coordinator but I had to struggle to get the connection properly with several phone calls. I am not totally satisfied with the service but there is a cancelation fee of NZD 200 which was hidden on all communications but this was in the agreement. I am not recommending "now broadband" to anyone.
2024-02-04 21:50:01
Armstrong Kevika 9.8
Very reliable, fast to deliver the modem and technical support very professional
2024-02-04 09:35:40
colin 7.4
no problems easy to deal with
Pros
easy to deal with
Cons
phone wait can be frustrating
2024-02-02 12:26:45
Jo 9.2
So happy with Now. Any time I've had to contact them, they have been so friendly and efficient and have sorted be in out in no time at all. In this busy world, I appreciate that.
2024-01-31 17:23:37
Sam 10.0
Best customer support I've ever received in New Zealand hands down. Very prompt, professional, and followed up with me in both cases I needed to consult them. A1+
Pros
Quality support and communication, professional, understand networking beyond basic concepts
Cons
None at this time
Showing 6-10 of 482 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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3 Great Offers
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AWESOME DEAL ALERT!
Join Slingshot today and score Unlimited Fibre 300 Broadband for only $65 a month! T&C Apply.
AWESOME DEAL ALERT!
Join Slingshot today and score Unlimited Fibre 300 Broadband for only $65 a month! T&C Apply.
$89.95/m for 12 months, 
then standard pricing of 
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
HP’s End of Financial Year Sale
Save big with HP's EOFY sale! 
Upgrade your tech NOW!
Laptops, printers + more. Don't miss out!
HP’s End of Financial Year Sale
Save big with HP's EOFY sale!
Upgrade your tech NOW!
Laptops, printers + more. Don't miss out!