Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.3
Support 8.7
Features 8.1
Value 8.3
Average from 528 reviews
Showing 76-80 of 528 items.
2023-12-07 23:58:22
Hasan 9.0
Great service! good speeds and tech support. Cant fault them
Pros
no
Cons
no
2023-12-06 17:55:21
Sue 10.0
I have found the support at Now exceptional. Polite, patient, knowledgeable. Our reception is brilliant
2023-12-05 11:41:26
Sonia Jordan 10.0
I’ve been with Now ever since they started as a small company in Napier. I wouldn’t change for anything. Even if they were more expensive than others (which they definitely ARE NOT) the personal, quick, efficient service you receive over the phone is worth everything. The service sets these guys apart from the competition. It’s not often you need help, but when you do, it’s imperative you feel confident and not stressed. Now has consistently been extremely helpful whenever I’ve had a as hiccup.
Pros
Excellent customer service
Cons
Can’t think of any
2023-12-01 09:55:56
Stafford 9.0
Now has been an incredible breath of fresh air and their speeds and quality of their connection far surpasses my previous provider
Pros
Speed, Quality of the connection, Wifi Routers and service turnaround times
Cons
The referal registration process needs improvement
2023-11-24 15:36:35
James 7.2
Service works fine but simple queries over email don't get answered.
Pros
Great deals
Cons
Email response is non-existent
Showing 76-80 of 528 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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