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Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.0
Reliability 8.3
Speed 7.7
Support 8.4
Features 7.5
Value 8.0
Average from 58 reviews
Showing 6-10 of 58 items.
2020-01-23 16:42:26
April Whitehouse 10.0
Excellent service, quick and friendly. When you call you don’t have to press half a dozen buttons to talk to somebody
Pros
Quick. Excellent service. No overseas call centre.
Cons
None.
2020-01-16 16:44:22
Meg 9.0
Fast, efficient, easy to talk to. Always go above and beyond to solve any issues as fast as they can.
Pros
Easy, local, fast, cheap.
Cons
None.
2020-01-16 15:43:26
Karim Saleh 8.8
Since I came to New Zealand one year ago and I have always been with Now. Recently I am moving home, and I will use their services as well in my new home. The connection is always stable, and the speed is always as I expect it to be.
Pros
Fast connection, never down, fast friendly customer service
Cons
A bit higher subscription than some competitors, but I still prefer paying for reliable fast connection than saving money and suffering.
2020-01-10 13:31:56
Laura Peerless 9.2
I received great support recently. Its a breathe of fresh when someone helps you with simple answers and jargon. New customer but defo happy with my choice so far.
2020-01-10 10:15:16
Ron Scrimshaw 9.4
We have been with now for 5 plus years we get great service from friendly techs and prompt action to any problems we have had
Highly recommended
Showing 6-10 of 58 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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