Leave a review about NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.3
Reliability 8.5
Speed 7.9
Support 9.1
Features 7.7
Value 8.5
Average from 26 reviews
Showing 6-10 of 26 items.
2019-03-25 17:08:51
James 2.4
I like that they have plans but features are poor. Such a shame as we were hoping an NZ company could take on the big guys.
Pros
Have plans
Cons
Not very good plans poor features
2019-02-21 14:21:57
Hollie 8.6
Great customer service!
2019-01-30 18:54:19
Samuel Gilling 8.8
I can’t really fault these guys,they provide a great service at a reasonable cost.
Pros
no
Cons
no
2018-08-13 05:57:34
Simon Brash 8.2
All round pretty great! I never had to interact with them.

I don't remember my service ever going down.
Pros
Reliable. Cheap when i signed up but other companies ended up catching up with them.
Cons
No perks
2018-06-28 01:53:01
Lyn Chatfield 10.0
This has been a great experience.
Pros
Quick response to emails.
Portal for easy payment.
Instant support.
Cons
Nil
Showing 6-10 of 26 items.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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