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Leave a review about NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.1
Reliability 8.2
Speed 7.6
Support 8.8
Features 7.5
Value 8.3
Average from 28 reviews
Showing 6-10 of 28 items.
2019-03-28 10:53:55
James 8.6
Went with NOW as they had the best customer support reviews and so far they have been fantastic. No waiting on the phone and any issues are resolved quickly. The connection has been as good as expected for VDSL at our location however we have experienced some drop outs but this is most likely to be due to the old copper Chorus network in our area.
Pros
Excellent customer service, good price when Broadband Compare promo code is used
Cons
Add ons are expensive, would be nice for local calling to be included with the landline add on.
2019-03-27 15:03:31
Brianny Wood 7.0
Love NOW, great support, easy to setup. No problems so far!
2019-03-25 17:08:51
James 2.4
I like that they have plans but features are poor. Such a shame as we were hoping an NZ company could take on the big guys.
Pros
Have plans
Cons
Not very good plans poor features
2019-02-21 14:21:57
Hollie 8.6
Great customer service!
2019-01-30 18:54:19
Samuel Gilling 8.8
I can’t really fault these guys,they provide a great service at a reasonable cost.
Pros
no
Cons
no
Showing 6-10 of 28 items.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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The deal expires 31/10/2019