Leave a review of HotShot Unlimited

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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HotShot Unlimited

There was a group of enthusiastic young Kiwis who were among the best in the industry and they shared the same belief: the existing broadband options in the market were too complex for normal households to choose, and Kiwis deserve a better &simpler broadband experience.

Here comes the birth of the best priced &simplest broadband provider in NZ — HotShot Unlimited.

Our plans are simple: we only offer naked fibre connections and we don’t lock you in. We know our customers choose to stay with us because they get great fibre broadband at an even better price. In case some unexpected happen and you have to leave for some reason, that’s absolutely ok. We have all been there before. That’s why we don’t need you to give us an unreasonably long notice period and you are free to go whenever you wish. After all, we believe that only fairness goes a long way.

Kiwis have endured slow internet performance, capped data and fixed-term contracts for too long. HotShot Unlimited is committed to using the best technologies to change this and offering the best value and simplest fibre broadband experience for Kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 7.2
Reliability 8.1
Speed 7.9
Support 7.2
Features 7.7
Value 8.3
Average from 17 reviews
Showing 6-10 of 17 items.
2023-06-27 10:32:56
Fernando Frick 9.4
I've been staying with Hotshot for a year and never had an issue. They have the best price plans in the country. Respond to your inquiries very quickly either by email, chatting tools, or phone calls. I always get a real person within 1 minute to help me with my query. This is the thing differentiating them from some providers who just leave you hanging with your phones for hours. Henry is the best guy.
Pros
no
Cons
no
2023-06-01 22:21:00
Liam Meltzer 9.0
When Contact spend 5 days still not connect my internet at my new address, I found Hotshot on Google as then advertised sameday connect. Initially I had some concerns as their plans were too cheap to be true (the fiber max plan was probably the cheapest in NZ), besides this, I never heard of this company before.
Ring them to confirm and they told me that I wasn't in the Chorus area, so it might take around 24 hours to connect me but they will try prioritize my order, and they guaranteed that all their plans were open term, I can get my money back if they failed to connect me. So I signed up for their fiber 50 the cheapest option, made the payment, set up my router, and waited.
After just 5 hours, I saw the internet connection coming through. After a week long trouble-free experience, I decided to switch to fiber max plan. Speedtest no issues (thanks to my reliable router). I think I will staying with them in the long term.
...read more
Pros
fast connect speed, easy setup, ipv4
Cons
no hyper fibre plan
2023-05-12 13:37:04
Calvin 8.2
I recently had the pleasure of using Hotshot's services, and I must say, I was thoroughly impressed. Despite activating my connection during the weekend, they were able to get everything up and running in just one day. Everything runs seamlessly.
2023-05-02 17:16:03
Brian 9.8
I've been using their Fibre Max for a while now and everything's been good. The switch over went super smoothly and I was up and running within 2 hours of calling them. Internet speed still good even during peak hours. The only thing is their support team doesn't work past 6 PM, which is kinda weird compared to some of the bigger ISPs. But honestly, they respond pretty quick and always get my issues solved in no time. They're way better than those "restart-your-modem" guys, I'll tell ya that.
Pros
no
Cons
no
2023-03-27 22:30:13
Stella 4.0
Worst customer service. Condescending and unreasonable. Took almost 3 months to get connected. Only became responsive once I lost my patience and took no accountability for the delay.
Pros
Only used for one month but seems fine if you just need a bottom of the barrel bare minimum connection
Cons
Customer service is terrible and unprofessional
Showing 6-10 of 17 items.
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3 Great Offers
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Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
WINTER SAVINGS ALERT! Enjoy the season with 3 MONTHS of FREE Broadband! Sign up for any Zeronet plan on a 12-month contract and start your winter with great savings.
WINTER SAVINGS ALERT! Enjoy the season with 3 MONTHS of FREE Broadband! Sign up for any Zeronet plan on a 12-month contract and start your winter with great savings.
Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 September 2024.
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Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 September 2024.
T&Cs apply.