Leave a review of 2degrees Broadband


Terms of Use and Privacy Policy apply

2degrees Broadband

Broadband Compare Awards Best Customer Service

Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 6.2
Speed 5.9
Support 5.4
Features 5.7
Value 5.2
Average from 110 reviews
Showing 46-50 of 110 items.
2019-02-13 18:26:05
Neil Morris 6.2
Not the best value for money
2019-01-29 21:51:17
Robyn Broughton 2.8
I think their modem Fritzbox 7560 is rubbish. Drops out all the time and the range is about 5 mts. Have rung them numerous times lots of checking and fiddling with cables etc but no change and that's with fibre!
crappy modem, ineffective customer service, drops out all the time
2019-01-23 16:33:34
Back 2.4
Never deliver on any promises
2018-12-29 21:05:35
Stephan Hughson 8.8
Really good, no issues at all. Only leaving because I can get a better deal elsewhere.
$10 a month off if you have a 2degrees phone.
Good support.
None really apart from feeling that I could get a better deal elsewhere (then confirming that I could!).
2018-12-25 09:52:50
Pritika singh 1.0
Worst network ever. Since I have signed up with 2 degrees I have changed the modem many times. They don’t have other options if u your wifi and calls are not working. I regret shifting from spark. Spark gives u data and all your calls are transferred to your mobile so that customers are always provided with the service because we pay full bills. 2 degrees will still charge you though ur broadband is working or not. Totally not happy
Looks like they send old moderms that’s y we always have a problem
Customer service is useless. They can see in their system that internet is not working but wausting our time on laptop and trying to change wires and jackpoints.
Showing 46-50 of 110 items.
Fibre broadband speed report September 2017
Sep 11, 2017
Fibre broadband speed report September 2017
Who delivers the most consistent and fastest fibre broadband speeds in New Zealand?  This article showcases the fastest fibre broadband providers in NZ from a range of internet providers tested by Truenet.
The Commerce Commission warns four New Zealand internet providers
Aug 13, 2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Log in with
Sign up for free NZ Compare account
Log in with
3 Great Offers
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
T&C's apply
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
Get 3 months FREE broadband
On a 12-month contract
T&C's apply