Leave a review of 2degrees Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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2degrees Broadband

Broadband Compare Awards Best Customer Service

Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 6.2
Speed 6.0
Support 5.4
Features 5.8
Value 5.1
Average from 95 reviews
Showing 6-10 of 95 items.
2020-07-01 19:21:10
kay rainey 7.0
we are happy with 2degrees thank you and do
NOT WANT TO CHANGE
2020-06-26 08:58:45
Manvir 7.2
2 degrees is good and reliable
2020-06-01 13:56:50
Aryan Narayan 6.8
Cheap gigabit fibre, never had any problems
900MBPS with 400MBPS is wonderful!
Pros
speed is great, I've never had any reliability issues,
Cons
customer service is ran by people that know nothing about networking. provided router is trash, i would recommend buying your own
2020-05-20 21:02:24
Paul 6.0
I have been with 2 Degrees when it was Snap about 7 years ago.
Reliable Broadband let down by greedy price Increases
Pros
Reliable hardly let you down.
Cons
Greedy pricing. During Covid 19 Outbreak they wanted to increase my price by $25 pm for ADSL. Explained I had been with them about 7 years and if I wanted a new cheaper plan I would have to go on a plan with a termination fee off $199 for 12 months. What a check to one of your original customers. ...read more
2020-05-08 06:58:42
Mr Si 7.0
Please look else where for an internet plan. Most of the call center personnel are unhelpful and rude. Very untrusting net provides who would lie to you face about incentives if it wasn't for phone communication, preferred method! They are rubbish!
Pros
Some of the call center personnel are wonderful, but it's a jackpot if get to talk to them.
Cons
Untrustworthy!
Showing 6-10 of 95 items.
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