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Reliability
7
Speed
7
Support
7
Features
7
Value
7

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2degrees Broadband

Broadband Compare Awards Best Customer Service

Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 6.2
Speed 5.9
Support 5.4
Features 5.7
Value 5.2
Average from 112 reviews
Showing 6-10 of 112 items.
2021-01-05 10:09:04
Bill Breslin 4.4
Signed up with 2 degrees Ultimate Fibre plan. The download speeds never achieved what was advertised. Never got over 100 mbs and often were less than 20mbs. Goodbye 2 degrees.
2021-01-04 19:56:23
Helen Kendrick 8.2
Because of your website I was able to re- negotiate my present contract for another 12 months. Thanks.
Pros
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Cons
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2020-12-30 20:42:38
John Lees 4.0
After several complaints about payment difficulties with app still not sorted.
2020-12-22 05:29:03
Paul 5.2
broadband continues to drop out after numerous attempts to reset the router
Pros
Cons
telephone answering service is horrid
2020-12-21 07:34:26
CPM 8.2
Good deal when first signing up. I was on the $85 plan but paid only $75 after the $10 discount with a mobile plan and also had the free 1-year Amazon Prime Video subscription. After the first year, the plan increased to $89 ($79 with mobile) and Amazon Prime Video was no longer free (~$9 monthly).
They had a promo on for new subscribers that offered a $69 monthly plan with free Amazon Prime Video. I asked the call centre if I could be put on the plan but the most they could do was offer a $10 discount which would have made my monthly fee $69 with no Amazon Prime Video (only broadband). I shopped around and found another provider (Slingshot) offering $65 for the same service. I can sign up for Amazon Prime Video myself for ~$9 monthly.
$65 + $9 = $74 which is $1 less than I am currently paying on my first year with 2Degrees. Its a shame they couldn't at least match the broadband price. Their customer service is better than Slingshot-- you get to talk to a real person faster and they resolve your queries quickly.
...read more
Pros
Free Amazon Prime for a year
Cons
Expensive once the promo year is up
Showing 6-10 of 112 items.
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Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
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