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2degrees Broadband

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  • Special offer
    Fibre Broadband
    3 months free on 12mths contract
    Special

    3 months free on 12mths contract

    Terms and Conditions apply. Please read them carefully.

    These terms and conditions apply in addition to our Broadband Terms and Conditions, Broadband Plan Terms and Conditions, and any other specific terms and conditions applying to your Plan or Account with 2degrees.

    This offer is available to new 2degrees Broadband customers or existing 2degrees Broadband customers who are on an open term or have less than 2 months remaining on an existing fixed term.

    If you sign up to a 2degrees 80GB or Unlimited Data Broadband Plan on a 12 month term between  28 August 2017 and 30 November 2017 (Promotion Period), we will credit your monthly base Plan Charge as follows:

    a)    For new 2degrees Broadband customers: for the first 3 months from Activation; or

     

    b)    For eligible existing 2degrees Broadband customers: for the 3 months beginning from your next Billing Due Date,

     

    (each being Plan Credit).  

     

    The Plan Credit excludes any other charges, including add-ons, modem charges, calling plans or services.

    If you are eligible for the $10 Bundle Discount, this will be taken off your monthly base Plan Charge before the Plan Credit is applied. 

    Usual monthly base Plan Charge applies after 3 months. 

    The following early termination charges may apply if you leave your 80GB or Unlimited Broadband Plan before the end of the 12 month term:

    a)    If you select a 2degrees modem, an early exit fee of $249 applies to the term; or 

     

    b)    If you select the BYO modem option at sign up, an early exit fee of $99 applies to the term; and

     

    c)    Also, if you leave your Broadband Plan (or downgrade from the Unlimited Data to 80GB Broadband Plan) within the first 6 months, you’ll need to repay the Plan Credit.

     

    This offer is not available in conjunction with any other offer or plans offered at a discounted rate, except for the $10 Bundle Discount if added at the time of sign-up to get $10 off your monthly broadband Plan Charge.

    This offer is not available to employees of Two Degrees Mobile Limited and Two Degrees New Zealand Limited.

    Your Plan Credit cannot be redeemed for cash, hardware or any other benefit, or applied to pay early termination charges or other charges, and cannot be transferred or assigned.

    We reserve the right to extend, change or terminate these terms and conditions and/or this offer at any time without notice.

    You are deemed to have accepted these conditions when you take the steps set out in clause 3 above.

    100Mbps 20Mbps
    Fibre
    from 80GB
    up to Unlimited
    data
    12 months No contract
    contract
    from Free
    first 3 mths then $95.00
    options
  • Special offer
    VDSL Broadband
    3 months free on 12mths contract
    Special

    3 months free on 12mths contract

    Terms and Conditions apply. Please read them carefully.

    These terms and conditions apply in addition to our Broadband Terms and Conditions, Broadband Plan Terms and Conditions, and any other specific terms and conditions applying to your Plan or Account with 2degrees.

    This offer is available to new 2degrees Broadband customers or existing 2degrees Broadband customers who are on an open term or have less than 2 months remaining on an existing fixed term.

    If you sign up to a 2degrees 80GB or Unlimited Data Broadband Plan on a 12 month term between  28 August 2017 and 30 November 2017 (Promotion Period), we will credit your monthly base Plan Charge as follows:

    a)    For new 2degrees Broadband customers: for the first 3 months from Activation; or

     

    b)    For eligible existing 2degrees Broadband customers: for the 3 months beginning from your next Billing Due Date,

     

    (each being Plan Credit).  

     

    The Plan Credit excludes any other charges, including add-ons, modem charges, calling plans or services.

    If you are eligible for the $10 Bundle Discount, this will be taken off your monthly base Plan Charge before the Plan Credit is applied. 

    Usual monthly base Plan Charge applies after 3 months. 

    The following early termination charges may apply if you leave your 80GB or Unlimited Broadband Plan before the end of the 12 month term:

    a)    If you select a 2degrees modem, an early exit fee of $249 applies to the term; or 

     

    b)    If you select the BYO modem option at sign up, an early exit fee of $99 applies to the term; and

     

    c)    Also, if you leave your Broadband Plan (or downgrade from the Unlimited Data to 80GB Broadband Plan) within the first 6 months, you’ll need to repay the Plan Credit.

     

    This offer is not available in conjunction with any other offer or plans offered at a discounted rate, except for the $10 Bundle Discount if added at the time of sign-up to get $10 off your monthly broadband Plan Charge.

    This offer is not available to employees of Two Degrees Mobile Limited and Two Degrees New Zealand Limited.

    Your Plan Credit cannot be redeemed for cash, hardware or any other benefit, or applied to pay early termination charges or other charges, and cannot be transferred or assigned.

    We reserve the right to extend, change or terminate these terms and conditions and/or this offer at any time without notice.

    You are deemed to have accepted these conditions when you take the steps set out in clause 3 above.

    50Mbps 10Mbps
    VDSL
    pic
    Unlimited data
    12 months No contract
    contract
    from Free
    first 3 mths then $95.00
    options
  • Special offer
    ADSL Broadband
    3 months free on 12mths contract
    Special

    3 months free on 12mths contract

    Terms and Conditions apply. Please read them carefully.

    These terms and conditions apply in addition to our Broadband Terms and Conditions, Broadband Plan Terms and Conditions, and any other specific terms and conditions applying to your Plan or Account with 2degrees.

    This offer is available to new 2degrees Broadband customers or existing 2degrees Broadband customers who are on an open term or have less than 2 months remaining on an existing fixed term.

    If you sign up to a 2degrees 80GB or Unlimited Data Broadband Plan on a 12 month term between  28 August 2017 and 30 November 2017 (Promotion Period), we will credit your monthly base Plan Charge as follows:

    a)    For new 2degrees Broadband customers: for the first 3 months from Activation; or

     

    b)    For eligible existing 2degrees Broadband customers: for the 3 months beginning from your next Billing Due Date,

     

    (each being Plan Credit).  

     

    The Plan Credit excludes any other charges, including add-ons, modem charges, calling plans or services.

    If you are eligible for the $10 Bundle Discount, this will be taken off your monthly base Plan Charge before the Plan Credit is applied. 

    Usual monthly base Plan Charge applies after 3 months. 

    The following early termination charges may apply if you leave your 80GB or Unlimited Broadband Plan before the end of the 12 month term:

    a)    If you select a 2degrees modem, an early exit fee of $249 applies to the term; or 

     

    b)    If you select the BYO modem option at sign up, an early exit fee of $99 applies to the term; and

     

    c)    Also, if you leave your Broadband Plan (or downgrade from the Unlimited Data to 80GB Broadband Plan) within the first 6 months, you’ll need to repay the Plan Credit.

     

    This offer is not available in conjunction with any other offer or plans offered at a discounted rate, except for the $10 Bundle Discount if added at the time of sign-up to get $10 off your monthly broadband Plan Charge.

    This offer is not available to employees of Two Degrees Mobile Limited and Two Degrees New Zealand Limited.

    Your Plan Credit cannot be redeemed for cash, hardware or any other benefit, or applied to pay early termination charges or other charges, and cannot be transferred or assigned.

    We reserve the right to extend, change or terminate these terms and conditions and/or this offer at any time without notice.

    You are deemed to have accepted these conditions when you take the steps set out in clause 3 above.

    10Mbps 1Mbps
    ADSL
    pic
    Unlimited data
    12 months No contract
    contract
    from Free
    first 3 mths then $95.00
    options
2degrees Broadband
6.0

total

  • Reliability 6.9

  • Speed 5.9

  • Support 5.8

  • Features 5.8

  • Value 5.7

Average from 22 reviews

Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

2degrees Broadband
6.0

total

  • Reliability 6.9

  • Speed 5.9

  • Support 5.8

  • Features 5.8

  • Value 5.7

Average from 22 reviews

Bruce Hamilton-Irvine20th October 2017

6.6
Reliability
5
Speed
7
Support
7
Features
7
Value
7

I am at present looking for an ISP to take over from Vodafone.co.nz who I have been with since it was just called Ihug or Internet Home Users Group. I have found the company A1 or 10 out of 10 how ever you want to grade it. At any time they have been there for me whenever I had a problem, their IT staff have been really great. I will find it hard to find such a professional ISP to replace them. All I can say now is, thank you Vodafone for your past service.

Pat Pritchett7th October 2017

3.6
Reliability
4
Speed
2
Support
2
Features
3
Value
7

When our broadband was snap, it was fabulous, the service was exceptional and we had no complaints at all. When it changed to 2 degrees, we have had regular drop outs, very slow speed, poor service as it takes forever to get an answer.

Pros:

Price: They have continued our bundled landline, broadband price.

Cons:

Poor service, slow speed, lately, increased drop outs.

Ren4th October 2017

4.2
Reliability
6
Speed
5
Support
2
Features
4
Value
4

works great when its working but if you have a problem in the weekend they are useless. Customer support are very testing being past form accounts to technical then never calling back. Customer support was the main reason I left. other than that I guess they are just as good as everyone else. I did get a $10 discount by having my mobile with them, but really they are $10 more expensive. At the time I think it was good but with current pricing they are not competitive.

Pros:

I did get a $10 discount by having my mobile with them, but really they are $10 more expensive. Until they lower their prices its not a good deal, it was when I signed up.

Cons:

Works great when its working but if you have a problem in the weekend they are useless. Customer support are very testing being past form accounts to technical then never calling back. Lack of Customer support was the main reason I left. Over the 3 years it seems to have gotten slower also. ...read more

John30th September 2017

5.6
Reliability
9
Speed
4
Support
5
Features
6
Value
4

The most disappointing feature is the slow download speed on a fibre connection - approx 3-4Mbps when it's advertised as 100-200Mbps. Nowhere close. I have neighbours on other providers who get much closer to this speed. The modem, Fritzbox, is excellent and it's nice to have a monthly discount on my mobile - but that makes it harder to switch, too.

Pros:

Reliable connection
Good modem

Cons:

Poor speed on fibre

Ivan Green22nd September 2017

9.6
Reliability
10
Speed
9
Support
10
Features
9
Value
10

Great company, always obliging, always helpful, always friendly

Pros:

Without Primo I would not be connected.

Cons:

None

Kiri30th August 2017

6.6
Reliability
7
Speed
6
Support
8
Features
7
Value
5

Relatively expensive compared to other plans available now.

Michael Patrick24th August 2017

3.0
Reliability
4
Speed
4
Support
1
Features
4
Value
2

Worst customer support I have ever encountered.

Pros:

None to speak of.

Cons:

When you change to another provider they wont allow the change to happen automatically as every other ISP does, instead you have to personally call them and cancel your account or they will continue to charge you for internet they are fully aware they are no longer providing you. ...read more

Shaun15th August 2017

2.8
Reliability
3
Speed
3
Support
2
Features
3
Value
3

Really cheap.
Really annoying

Cons:

Nat type is stuck on strict and cannot be changed

Catherine13th June 2017

6.6
Reliability
6
Speed
7
Support
8
Features
6
Value
6

Ive been with 2 degrees a long time. trustworthy but the broadband providers communication has not been anywhere ner as speedy as the ph providers. Heaps bettr than vodaphone though. I needed a support group after them. Vodaphone was absolutely terrible at service and communication Sometimes I would wait >2 hours.

Pros:

Good support when you finally get a real person on the line.

Cons:

Seem to be loosing the personal touch with the bradband provider.

GlenMorgan28th May 2017

5.0
Reliability
8
Speed
4
Support
4
Features
5
Value
4

Sure you can connect to their hub from your house at the indicated contract speed. However, you are traffic shaped to hell after that. Over the past 6 months I have recorded a 70% drop in speed to a client server (NZ) I connect to from home was at 11mbps now at 3mbps. When connecting from other source i.e. non traffic shaped it's 14mbps. Seriously considering after 4 years with 2degrees to move to another provider.

Pros:

Phone Cell and Internet in one account.
Reliable delivery of data service.

Cons:

Tech support really does not give a damn about declining speed beyond their hub. I.e. traffic shaping you.

Shown 10 reviews (1-10) out of 22 reviews
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