MyRepublic Summer Offer - From ONLY $64.99/mth plus FREE rental router

Significant fibre cable cut in Sydney

Significant fibre cable cut in Sydney
Thursday, March 22, 2018

A number of fibre-optic cables were damaged in Sydney on Wednesday, which caused a great number of Kiwis broadband users struggle to access international websites. The cause of the damage was a boring machine, close to a major Sydney data centre.

Vocus's fibre-optic cables were affected and 196,000 New Zealand customers were affected by the cut. It is reported that the customers of other companies in New Zealand were also impacted.

Anthony Briscoe, the chief executive at Southern Cross Cable said the damage did not occur on the infrastructure it owned, and that internet providers that had bought fully-redundant circuits on its international cable would not have experienced issues. Southern Cross' cable network links New Zealand and Australia to the United States.  

Vocus reported that the cut happened in Sydney, at about 4pm New Zealand time, on Wednesday. Vocus NZ chief executive Mark Callander said: "at no time did the internet fail for our New Zealand customers". During the cut, customers' internet traffic was routed via the US and Asia as was designed for in these rare situations.

Quentin Reade, the head of consumer brand and communications at Vocus said: "Everything is now operating as normal." Work to fix the cut fibre was finished at 2am Thursday.

Related news
How to choose the best broadband plan for university 2020
If you’re heading to uni this year – then the chances are you’ll need to sort out a broadband plan for your new flat....
Feb 11, 2020
Kids impact broadband use during summer holidays
New data released by Chorus shows just how much having kids at home changes how we use our broadband during the summer school holidays....
Feb 2, 2020
Fastest broadband in NZ revealed for 2019
Recent figures releases by Chorus show that 2019 was the year of fibre – connecting more than 160,000 homes and businesses last year. Check...
Jan 29, 2020
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
offer
Unlimited broadband from only $69.95/month! Free rental router. Terms and conditions apply
offer
MyRepublic Summer Offer
Unlimited Fibre from $64.99/mth
Plus FREE rental router
offer
Get 2 months FREE
Unlimited Broadband!
Terms and Conditions apply