Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

11 February 2024
Erica 9.8
Fast and friendly service.
Pros
no
Cons
no
10 February 2024
NATHAN HOANI ROPER 8.8
We had a Starlink account but the speeds were up and down and also the lag killed us a bit.

Fast Internet hooked us up connection that is fast stable and consistent.
Pros
no
Cons
no
09 February 2024
Lachlan 2.0
Not great. Internet is ok but billing and customer service is Absolutely hopless. See cons below.
Pros
Nothing really
Cons
You get late payment bills before you even get an initial bill. Then when you pay it, your internet gets cut a week later. So you ring them and it sounds like a scam centre in New Deli with the operator not speaking clear Eng. Then you get a merry go around to try and sort it out. They are absolutely hopeless. Wouldnt recommend at all.utely. ...read more
08 February 2024
Jerry 7.0
Client friendly communications and hassle free setup! Won't go wrong with NOW.
Pros
good communications and hassle free setup
Cons
None to date!
08 February 2024
Glen Morgan 9.2
Only recently set up with this provider but it was easy to configure & seems to work as well as I’d hoped, much improved over previous setup I had
Pros
Easy setup & ap works well with backup from tech people a bonus
Cons
Nil so far
05 February 2024
Das 2.8
I was recommended about "now" by the Renti coordinator but I had to struggle to get the connection properly with several phone calls. I am not totally satisfied with the service but there is a cancelation fee of NZD 200 which was hidden on all communications but this was in the agreement. I am not recommending "now broadband" to anyone.
04 February 2024
Armstrong Kevika 9.8
Very reliable, fast to deliver the modem and technical support very professional
04 February 2024
colin 7.4
no problems easy to deal with
Pros
easy to deal with
Cons
phone wait can be frustrating
02 February 2024
Jo 9.2
So happy with Now. Any time I've had to contact them, they have been so friendly and efficient and have sorted be in out in no time at all. In this busy world, I appreciate that.
31 January 2024
Sam 10.0
Best customer support I've ever received in New Zealand hands down. Very prompt, professional, and followed up with me in both cases I needed to consult them. A1+
Pros
Quality support and communication, professional, understand networking beyond basic concepts
Cons
None at this time
Showing 10 of 2080 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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