Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 November 2023
Angela Hunter 10.0
From the easy as sign-up process through to a seamless handover, the excellent communication and now just receiving the request for feedback – amazing. And super quick. 2 days from time of signing-up.
02 November 2023
Ruth Elliott 10.0
Excellent helpline support to get this technophobe connected!
02 November 2023
Kevin christieson 7.2
We were introduced to now by a friend a few years ago .We have called into their support office and have always had our problems sorted out by a friendly staff member.In today's world there is not many companies around thst you can do that.Thank you Now
Pros
Cons
Nil
01 November 2023
Christina 10.0
The staff support is excellent. They went above and beyond to help with my transition.
Pros
You speak to a real person who will help solve your query while you wait on the line
Cons
None from my end
31 October 2023
Sue Rutherford 9.0
Fantastic customer support who answer the phone promptly and go out of their way to help
30 October 2023
Christine 9.8
NOW were very easy to contact and super helpful when I had queries. Customer service is excellent. Router arrived very quickly and set-up was very easy. Price for the promo plan we chose is great.
Pros
As above: great price, excellent customer service and very easy to connect to their network.
Cons
None so far.
26 October 2023
Andrea 10.0
After many years of hastle and problems with other businesses this has been absolutely amazing. No difficulties, a smooth run and no hiccups at all.
26 October 2023
David 9.4
Easy switch over and precisely at the date and time specified. Friendly, NZ based staff, and very helpful technical advice when needed.
Pros
no
Cons
no
26 October 2023
Christie Lassetter 7.0
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25 October 2023
Neil 4.8
Don't use them if you want to get any support because their customer service is TERRIBLE! Email often takes weeks to receive a reply.
Luckily, the broadband itself is quite reliable.
Pros
Broadband is reliable and speed meets the describe
Cons
Customer service is awful
Showing 10 of 2233 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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3 Great Offers
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Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only. 
T&Cs apply.
Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.
Ears to a great Easter 
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
Ears to a great Easter
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
$89.95/m for 12 months, 
then standard pricing of 
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.