Leave a review of Voyager

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Voyager has everything you need to build your business from the desk up. it can provide complete voice solutions over its Internet infrastructure. From simple phone plans to complex bespoke data solutions - including hosting and domain names.

Across the country and 40 strong, the Voyagers are geeks at heart. Developers, Analysts, Accountants, Designers, Dreamers, Doers. That one sales guy, Architects, Ambassadors, Engineering and Lifeline. Some young at heart some wise beyond their years - each and every one a character.

From domain names to voice and video calling, internet plans and digital storage - Voyager will find the right solution for your business.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 6.6
Reliability 7.1
Speed 6.8
Support 6.5
Features 6.6
Value 5.8
Average from 37 reviews
Showing 21-25 of 37 items.
2018-05-07 11:02:35
Chris 4.6
I 'acquired' Voyager when the company bought out Actrix (which has provided me with years of faultless service). At the same time I switched to UFB. Both were a disaster. The fibre has never come up to the capacity of my previous VDSL and I have a worse internet connection than pre-fibre. Continuous drop-outs, connection difficulties (unless almost sitting on top of the modem). Voyager have not been able to offer any solutions, or been particularly interested. After many calls I gave up. Am now changing provider. ...read more
2018-05-05 11:17:40
Bruce Millar 7.0
Confusing setup after being advised Fibre was ok then not.
Application started March 1st...final connection ADSL/VDSL May 3rd.
2018-04-07 00:19:34
Don McMillan 9.4
Got on via Actrix following takeover of Actrix by Voyager. Still deal with excellent Actrix help desk. With phone and landline included. Retained all my email addresses.
Pros
Faster (up to 120 Gbs), cheaper ($40/month).
Cons
None to date
2017-12-22 23:10:27
Caryl Forrest 7.8
I was an Actrix customer (until taken over by Voyager) and nominally remain an Actrix customer of 17 years.
Pros
Voyager (Actrix) have continued the excellent high-level customer support available from their Help Desk. Although I have an IT background, I would especially recommend them as an ISP for people who struggle with technology as they are very patient with those who find technology difficult. ...read more
Cons
Chorus own the UHF radio-link to our rural district, and the cabinet. The gear in this cabinet, and backhaul equipment, is old and needs replacing but Chorus aren't willing to do this. Voyager/Actrix help desk have identified the problem, but don't seem especially interested in pursuing this with Chorus on behalf of customers. So we are stuck with an an average speed of ...read more
2017-12-11 03:47:56
Alister Shields 6.8
Had to transition from Actrix for my elderly father a process which was a nightmare occuring drip by drip over a period of weeks. Then when my father passed away insisted on charging for a 30 day notice period and sent out a courier envelope with the address label the worng way around....even tried to remove one of those
Pros
Reliable internet which did what it said on the box
Cons
Poor support from what seems to be a very fragmented organisation. Long waiting times when calling
Showing 21-25 of 37 items.
Spotlights shining on Voyage Broadband logo
27/08/2018
SPOTLIGHT: Voyager
The latest broadband provider in our spotlight series is Voyager. They’re a Kiwi-based broadband and communications provider offering some of the best high speed broadband packages around.
Voyager's New Website Launched
3/05/2018
Voyager's New Website Launched
Voyager Internet have recently announced the redesigned website launch.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
Best Customer Support Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
11/09/2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
11/09/2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
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