Leave a review of Primo

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Rural Service Provider 2018

Primo is a full-service telecommunications company known for providing fixed wireless rural broadband in Taranaki, fibre broadband and mobile phone plans across Aotearoa, New Zealand. With a relentless dedication to customer service, employee welfare and professional excellence, Primo continues to set industry standards and lead with innovation. No matter how you connect, Primo still offers the things that all our customers love – high speed, reliable broadband and a team that cares about making sure you get the best solutions and support.

Switching is easy! They have a local customer success team to help you and have multiple plans to choose from that suit your needs and budget which can include a home phone line if you need one. Plus, they are proud to support a growing number of local community groups and organizations with sponsored broadband connections.

HOW IT ALL STARTED...

Primo was originally established in 2006 to provide wireless broadband services to remote Taranaki communities. It now provides both mobile phone plans, fixed wireless rural broadband and fibre broadband services to thousands of customers nationwide.

Initially, Primo was developed as a solution to help rural Taranaki people and businesses who struggled to get access to fast broadband services. 

Knowing that wireless is the fastest broadband technology available to the rural community, IT specialist and managing director Matthew Harrison, set about building Primo's network from the ground up. As a result, Primo's customers are now enjoying the full benefits of connecting to Taranaki's only locally owned and operated ultrafast wireless network. In 2023, Primo launched its 100Mbps rural fixed wireless speeds under the governments Rural Capacity Upgrade initiative. The first in NZ to offer such speeds. 

Since incorporating the business in 2007 Primo has been growing rapidly which is down to its superior high speed broadband solutions, the high level of customer service Primo provide and the drive of the people behind the business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 9.1
Reliability 9.2
Speed 9.3
Support 9.1
Features 9.1
Value 8.9
Average from 34 reviews
Showing 6-10 of 34 items.
2017-09-28 00:04:21
Angela Hancock 10.0
Amazing customer service and way better Internet than our last provider
Pros
Always quick to answer any query
Cons
Just that they have no unlimited plans
2017-09-27 12:22:09
Tony Dombroski 8.8
Good internet for challenging country. Great personal customer service.
2017-09-26 13:03:49
Dave and Ange Booker 10.0
Primo wireless is awesome so fast on muti devises at the same time compared to who we used to be with.
Pros
We use multiple devises within our home at the same time.
Cons
Need to revisit our plan as with two teenage children we are usually out of fast internet by the 20th of the month.
2017-09-25 13:27:19
Kerryn 10.0
Excellent service for rural people. Spark broadband got slower and slower with no improvements scheduled for our area. Primo saved the day.
Pros
no
Cons
no
2017-09-24 22:58:02
Bradley 10.0
Awesome service very well priced compared to what else is available in country ares
Pros
Fast and very reliable, great back-up provided
Cons
none
Showing 6-10 of 34 items.
22/11/2016
Latest news on BroadbandCompare.co.nz 22.11.2016
Latest news on BroadbandCompare.co.nz 22.11.2016 Today we have updated plans for:
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