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Leave a review of Primo

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Rural Service Provider 2018

Primo is bringing Ultrafast broadband services to Taranaki businesses, homes, farms and schools, so you can work, play and do more at the same time. What sets Primo apart from the other Telcos is that we're 100% Taranaki owned and operated, and it has a team who cares about making sure you get the best broadband solutions for your home or business.

Why you should connect with Primo...

 - Primo has its own local wireless network which delivers broadband speeds like no other.

 - Primo can provide you with the right broadband solutions for your home and/or business needs.

 - Its broadband services are more reliable - its ultrafast broadband is backed up by own local ultrafast wireless network. This redundancy feature is highly recommended for businesses as it reduces your risk of downtime and lost productivity.

 - Primo can set up multiple connections for offices at different sites. Its broadband will help to improve connectivity between sites and staff who work from home.

 - Primo's local team will give you free technical phone support and fantastic customer service. 

How it all started...

Primo was established in 2006 to provide wireless broadband services to remote Taranaki communities.  It now provides both wireless and ultrafast broadband services (UFB) to thousands of business and rural customers in Taranaki.

Initially, Primo was developed as a solution to help rural Taranaki people and businesses who struggled to get access to fast broadband services. Knowing that wireless is the fastest broadband technology available to the rural community, IT specialist and managing director Matthew Harrison, set about building Primo's network from the ground up. As a result, Primo' customers are now enjoying the full benefits of connecting to Taranaki's only locally owned and operated Ultrafast wireless network.

Since incorporating the business in 2007 Primo has been growing rapidly which is down to its superior high speed broadband solutions, the high level of customer service Primo provide and the drive of the people behind the business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 9.3
Reliability 9.5
Speed 9.4
Support 9.4
Features 9.3
Value 9.1
Average from 33 reviews
Showing 11-15 of 33 items.
2017-09-24 07:31:51
Martin 9.6
best internet we have had, we live rural and suffered on spark as it was slow and sometimes didnt work at all and now have been on primo for 2 years with only a couple of issues.
Pros
really fast like in town, hardly any issues.
Cons
more expensive than others but worth it i think, they need an unlimited plan and afterhours help.
2017-09-24 04:02:57
Tim 10.0
They provide good service to us, never really have any problems and when there is its fixed quick and we are updated on facebook.
Pros
good support, fast speed and no peak time issues.
Cons
would be better if it was cheaper and needs better coverage.
2017-09-23 07:28:40
Phillippa 9.2
I've been with primo for years now and have never had my service interrupted through a failure of theirs or their equipment. They were the first and ONLY company in my area to provide an alternative to dial up or the overpriced and useless satellite options. I know there are cheaper faster options out there, but not where I live, and they could be ripping us the same way farmside does its customers but they don't. I have no problem with their contract as I have no one else offering me ANY access to the internet, let alone reliable, fast reasonably priced internet Those of us out in the hills were getting right royally ... by the companies that were and still are operating in rural areas. These guys had to build their own infrastructure and maintain it from the start . They are the only company I have ever dealt with that dropped its price and bettered its service of their own accord. ...read more
Pros
Reliable connectivity.
Great people to deal with.
Local company.
Variety of plans available.
Cons
Speeds may not be fast enough for some.
No one to contact on weekends.
Can be difficult getting them out to more rural areas.
2017-09-22 21:55:40
Rex Short Computer Services 10.0
I have used Primo for 10 years. I rate them #1 ISPin Taranaki. I fix computers for a job and when I am on site at rural properties Primo wireless hands down provides the fastest most reliable internet.
Pros
I have used Primo for 10 years. I rate them #1 ISPin Taranaki. I fix computers for a job and when I am on site at rural properties Primo wireless hands down provides the fastest most reliable internet.
Cons
None
2017-09-22 12:59:07
Hugh Mills 8.4
Stable long-term solution
Pros
no
Cons
no
Showing 11-15 of 33 items.
Nov 22, 2016
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