Leave a review of One NZ

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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One New Zealand. We're your local. Our purpose is to unlock the magic of technology to make one awesome Aotearoa. We are here to help Kiwi and Kiwi businesses be happier, healthier, more secure, more productive, and more inclusive. 
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: n/a
Reliability 4.4
Speed 4.8
Support 2.8
Features 3.6
Value 3.6
Average from 5 reviews
Showing 1-5 of 5 items.
2024-02-21 18:09:27
Cassie 10.0
I've been with One NZ / Vodafone for 3 years now and havn't had an issue. A couple times my internet slowed down but a call to tech support got those resolved.
Pros
24/7 Tech support, Friendly customer service agents, Good price and reliability
Cons
None Really
2024-02-09 19:22:11
Lachlan 2.0
Not great. Internet is ok but billing and customer service is Absolutely hopless. See cons below.
Pros
Nothing really
Cons
You get late payment bills before you even get an initial bill. Then when you pay it, your internet gets cut a week later. So you ring them and it sounds like a scam centre in New Deli with the operator not speaking clear Eng. Then you get a merry go around to try and sort it out. They are absolutely hopeless. Wouldnt recommend at all.utely. ...read more
2024-01-23 09:12:22
Jimmy 2.2
They change hike rates without notification. If you are paying through automatic transfer, you will be cut of one day because the amount you pay becomes insufficient. Those paying though credit cards good luck! They will be sucking you dry without you knowing.
Pros
None
Cons
Likes to hike rates without informing.
2023-11-07 09:01:19
Paul 1.0
Tried to get my bills due date moved from the 18th to the 22nd of the month as we are paid monthly, couldn't do it, ain't paying any more of their stinking late fees. Customer service/complaints is just an automated merry-go-round.
Pros
The internet connection and speeds were fine
Cons
The customer service is zero
2023-09-25 10:34:19
Nevada 4.0
The internet is normally good, however their customer support is terrible so if anything happens they won't be much help.
Pros
When everything is working the internet speed is good.
Cons
Terrible customer service
Showing 1-5 of 5 items.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
15/03/2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband offer free NEON access
8/03/2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
2/08/2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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3 Great Offers
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Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
WINTER SAVINGS ALERT! Enjoy the season with 3 MONTHS of FREE Broadband! Sign up for any Zeronet plan on a 12-month contract and start your winter with great savings.
WINTER SAVINGS ALERT! Enjoy the season with 3 MONTHS of FREE Broadband! Sign up for any Zeronet plan on a 12-month contract and start your winter with great savings.
Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 September 2024.
T&Cs apply.
Switch to Sky Broadband Today!
Limited Time Offer: 50% Off
Offer ends 30 September 2024.
T&Cs apply.