Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 514 reviews
Showing 141-145 of 514 items.
2023-04-15 22:25:03
Hamish 6.4
They are good for phone customer service but they are really slow by email sometimes it takes like a week or days to hear back from them and they are happy to cancel my internet without trying to take me back they are happy to give me a customer credit and that's it

And if you going to get the customer credit you be given a year but if you don't renew it they will charge you fully on your last month even if you are still on contact with them that's really poor
Pros
good customer service by phone and good speeds
Cons
customer credit only last for 11 months not 12 months and poor email from them
2023-04-13 18:01:12
Harbinder Gill 10.0
It was a delightful experience communicating with the staff of Now. We were particularly impressed by their commitment to work, professional conduct, cheerful demeanor & above all a display of positive & helpful attitude. We would strongly recommend Now fibre to one & all. Well Done & Keep Up the Excellent Show!!!
2023-04-12 17:57:27
Wayne 9.0
Quick and easy to set up. All queries I have had over the last 2 years have been dealt with quickly and efficiently.
Pros
Good value for money, reliable internet. Fast efficient help when needed
Cons
When my initial contract was up my monthly fee went up automatically. However when I queried this, I was offered a loyalty discount
2023-04-07 17:41:49
Chris 4.4
Gone to the dogs over the last year or so. Behind with features, support don't know what they're doing, all the information on their site is conflicting.
2023-04-05 19:15:24
Sam 8.2
Have had no issues and when I queried about my plan I was answered very quickly even by email, polite and friendly response and all was sorted very fast. Extremely good service.
Pros
no
Cons
no
Showing 141-145 of 514 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
23/09/2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
20/09/2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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