Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 514 reviews
Showing 136-140 of 514 items.
2023-05-08 10:29:45
Patrick 1.0
Really really bad service, the internet got cut off several times a day, tried to reach their support team but the problem remains, the worst thing is they want to charge cancelation fee if you want to cancel the plan even it's because of their problem
2023-05-04 07:38:37
Rosalind Vance 8.2
Recently 8 neighbours with 5 providers between us lost our wifi. ( plumber hit the Chorus box) Now was the only provider that supplied accurate and fulsome information .
Pros
no
Cons
no
2023-05-04 07:20:48
Diana 9.0
Fast and friendly service every time. Great value for decent internet speeds.
Pros
Professional and friendly customer service
Cons
None so far :)
2023-05-02 16:12:42
Peter Lord 5.0
Terrible onboarding experience.
Despite asking for my previous provider's account number, NOW did not initiate the cancellation process, resulting in me paying as a result of a much longer cross-over period.

On setting up, they did not provide sufficient information to transfer to NOW's fibre - support had to be contacted for this to made clear. Only noticed because I was monitoring the daily traffic use on each account.
Pros
Cons
Not a signatory to the Fibre Customer Transfer Code, and can't be bothered doing it.
2023-04-26 20:15:09
Brian Field 9.8
Nowmail really made the change to fibre a really easy process, They answered the phone very quickly and sorted the change over quickly.
Pros
no
Cons
no
Showing 136-140 of 514 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
23/09/2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
20/09/2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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