Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.0
Reliability 8.3
Speed 7.9
Support 8.3
Features 7.7
Value 7.9
Average from 151 reviews
Showing 56-60 of 151 items.
2020-11-03 08:17:35
Alethea Wilkin 7.0
The best Internet provider I have ever had! They are local, they are kiwis and they have the friendliest manner AND you are not waiting for hours for someone to answer the phone
Pros
no
Cons
no
2020-11-02 18:19:02
Marcos 4.8
Good Service, but speed keeps dropping most days around 5pm, the excuse they give me is always that I'm probably downloading something, the problem is I only have my iPhone on trying to watch some Youtube video. Deeply regret switching from 2Degrees to Now.
Pros
Cons
Speed problems!
2020-10-29 08:47:40
Kel 9.0
We have been with NOW for many years, always very quick and easy to deal with on the very rare occasion that we need assistance.
2020-10-27 23:35:02
Aleks Potbury 9.2
Excellent service. Great value. Great, easy to follow online instructions available for a list of different modems. Easy to setup even for a non-technical person like me.
Pros
Excellent service. Very professional, treating their customers with respect and provide a level of service tailored to each individual customer.
Cons
No cons.
2020-10-27 15:12:19
Brenda 10.0
Whether it's a bit of help with how to operate a device, or something related to NOW, everyone is friendly and quick. Phone calls and emails are answered straight away.
Pros
Everything!
Cons
None
Showing 56-60 of 151 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Black Friday Exclusive $69.95/m 
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Black Friday Exclusive $69.95/m
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply