Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.3
Speed 8.0
Support 8.4
Features 7.8
Value 8.0
Average from 225 reviews
Showing 41-45 of 225 items.
2022-02-20 15:54:30
Caleb 3.6
A disappointing experience with NOW with several interactions with customer support. When I eventually left them for another provider, they over charged me and told me that the over charged amount would be cleared on the next invoice cycle. It didn't and they ended sending me a letter advising that I was going to be referred to their debt collector. It left a very bad taste.
2022-02-16 21:41:57
Maureen Gilchrist 9.0
It’s only because lve changed areas that l no longer have internet çonnection with Now
It was marvellous just to be able to make a phone call to get a problem fixed
2022-02-16 08:21:52
Margaret 8.6
The fact that I’ve just signed up for a second term with NOW should say it all: it’s your best deal for broadband.
Pros
Quick efficient service.
Cons
Zero.
2022-02-12 11:42:01
Julia 8.0
I have been with NOW since I arrived in Hawkes Bay 10/10
2022-02-11 17:21:29
Andrew Knipe 10.0
Now are the best ISP in NZ. They are so easy to deal with and are good value. You get through in a couple of rings and speak to a human who actually WANTS to help you. Awesome Service !!!!!
Pros
NZ team, answer the phone in a couple of rings
Cons
None, unless your impressed by so called free stuff that the others do (by the way your paying for that "Free Stuff"))
Showing 41-45 of 225 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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<b>Moving house? 
Take Farmside with you!
No relocation fees*
No worries!</b>
Moving house?
Take Farmside with you!
No relocation fees*
No worries!
<b>Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply </b>
Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
<b>Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply</b>
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply