Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 7.9
Reliability 8.2
Speed 7.8
Support 8.2
Features 7.6
Value 7.9
Average from 132 reviews
Showing 6-10 of 132 items.
2021-09-28 13:53:35
Reginald Kenrick 9.0
Have been with NOW for a long time now and Have had no problems. It was simple to change from copper to fibre and they even gave me a better plan which was cheaper with unlimited bb then my old copper wire. good to talk with a human being.
Pros
talk to a live person. short waiting time. very obliging
Cons
none
2021-09-24 05:29:18
Conrad Kirk 10.0
Good old fashion service, you speak to a real person who actually wants to help, what they say they will do gets done, no frills or free gifts trying to lure U in, Ithey are price competitive however for the service you receive i would gladly pay more then the big boys. Been with them over 8 years now, no chance of changing, why would I there is simply no one better!!
Pros
Everything
Cons
None
2021-09-23 20:17:32
Mal 7.0
Connection no fuss. Helpful and polite communication.
I had a problem with my connection it was sorted out in amazing fast time.
Pros
More impressive than vodaphone broadband
Cons
None this far fingers crossed
2021-07-29 18:29:13
Stewart 9.8
Connected within 24 hrs of signing up, good communication, no fuss - speed is as advertised.
Pros
Great communication
Cons
None
2021-07-14 21:28:07
Michael Hutchinson 5.4
Speed is not the best and the support is non existent.
Pros
None
Cons
Slow. Support is non existent.
Showing 6-10 of 132 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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EXCLUSIVE - Gigabit speed for $79.95/m 
Plus $120 Credit when BYO modem! 
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EXCLUSIVE - Gigabit speed for $79.95/m
Plus $120 Credit when BYO modem!
T&C's apply.
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
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$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply