Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.3
Speed 8.0
Support 8.4
Features 7.8
Value 8.0
Average from 225 reviews
Showing 66-70 of 225 items.
2021-12-20 18:38:09
Desmond 10.0
Just switched over to NOW. The whole process was simple, effortless and trouble free. I had a phone call from NOW support a couple of days prior to the changeover to ensure we were ready and they offered to send a technician round to help set up the modem. On the changeover day I only had one small issue which was sorted after less than 10 minutes on the phone.
Pros
The changeover was effortless and support was far better than expected
Cons
None
2021-12-20 12:33:15
Jeff Elkins 9.6
Having lost all phone and wifi on a Saturday, I started to go into withdrawal. However, a quick phone call on Monday soon had a cheerful, efficient technician there to promptly replace a non-working modem and all is now well with the world
Pros
Effective, efficient and prompt.
Cons
The after hours person I phoned on Saturday was hard to understand and useless
2021-12-06 14:40:45
Joanne 7.6
Good service but not so happy with the price of the modem
Pros
Fast and reliable broadband
Cons
Paying for modem
2021-11-25 21:20:53
Terry 10.0
I have been with Now for many years, as a business client and residential. Excellent service and support. Highly recommend them as a ISP.
Pros
We talk to real people who remember who we are.
Cons
There are none/
2021-11-25 16:43:12
Jeffrey Silvester 9.2
Thank you for your prompt and helpful response to our problem with our email
Pros
no
Cons
no
Showing 66-70 of 225 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
<b>Moving house? 
Take Farmside with you!
No relocation fees*
No worries!</b>
Moving house?
Take Farmside with you!
No relocation fees*
No worries!
<b>Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply </b>
Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
<b>Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply</b>
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply