Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.0
Reliability 8.2
Speed 7.9
Support 8.3
Features 7.7
Value 8.0
Average from 233 reviews
Showing 46-50 of 233 items.
2022-03-02 16:55:19
Sheila Blackburn 8.2
Super friendly and efficient customer service. Great price. Good service. We are pleased we changed to NOW
Pros
no
Cons
no
2022-03-01 15:06:16
Kay 8.6
We have been with Now since they came to Rotorua and have never had any issues. The customer service is excellent with no long wait times to speak to someone.
Pros
Great product and excellent customer service
Cons
price of modems to upgrade.
2022-02-23 05:55:22
Paul 8.8
Great customer service from NOW reps who willingly went the extra mile for me so I could collect my router. I chose NOW on their best service score and value via NZ Compare. They have lived up to that. Great tech support too.











Pros
Customer and Tech support
Cons
Router cost
2022-02-20 15:54:30
Caleb 3.6
A disappointing experience with NOW with several interactions with customer support. When I eventually left them for another provider, they over charged me and told me that the over charged amount would be cleared on the next invoice cycle. It didn't and they ended sending me a letter advising that I was going to be referred to their debt collector. It left a very bad taste.
2022-02-16 21:41:57
Maureen Gilchrist 9.0
It’s only because lve changed areas that l no longer have internet çonnection with Now
It was marvellous just to be able to make a phone call to get a problem fixed
Showing 46-50 of 233 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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Hyperfibre
A new era of speed. Revolutionise the way you work, play and innovate online.
Only available in Hyperfibre areas. 
T&Cs and fees apply.
Hyperfibre
A new era of speed. Revolutionise the way you work, play and innovate online.
Only available in Hyperfibre areas.
T&Cs and fees apply.
Fast & Easy broadband 
Along with amazing support. 
Get data for a fair price now.
Fast & Easy broadband
Along with amazing support.
Get data for a fair price now.
Experience broadband 
made for entertainment. 
T&Cs apply.
Experience broadband
made for entertainment.
T&Cs apply.