Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 7.9
Reliability 8.2
Speed 7.8
Support 8.2
Features 7.6
Value 7.9
Average from 132 reviews
Showing 56-60 of 132 items.
2020-08-03 15:04:23
Carlos Braga 1.0
They sent me a modem using Fastways. The modem is in transit for almost a week. And Now Broadband claims that it is not their problem and that I am the one that must keep chasing their logistic partner. It is poor customer services, in my opinion.
Pros
I can talk to people when I call.
Cons
They don't solve the issue or take ownership of the problem.
2020-07-27 15:30:59
Gavin 6.6
Speedy and succinct responses to my queries
2020-07-01 14:55:58
Herbert Athena 9.6
❤❤❤❤
Pros
❤❤❤
Cons
❤❤❤❤
2020-06-23 14:56:44
Paula 9.8
NOW are a kiwi internet company with a fantastic friendly service team. Best pricing I have found for Fibre. Would recommend.
Pros
no
Cons
no
2020-06-23 14:44:47
Roger Harsent 7.8
Now fine - however Slingshot cheaper
Pros
Excellent answer on 2nd ring customer serive - could not fault it
Cons
Was chaep but others cheaper
Showing 56-60 of 132 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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EXCLUSIVE - Gigabit speed for $79.95/m 
Plus $120 Credit when BYO modem! 
T&C's apply.
EXCLUSIVE - Gigabit speed for $79.95/m
Plus $120 Credit when BYO modem!
T&C's apply.
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
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$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply