Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.0
Reliability 8.2
Speed 7.9
Support 8.3
Features 7.7
Value 8.0
Average from 233 reviews
Showing 6-10 of 233 items.
2022-05-27 20:29:08
Stefan 10.0
Great support and customer service
Pros
Good service and products
Cons
Nothing
2022-05-27 16:57:07
Pat O'Donovan 7.6
Everything is made simple easy to use and the staff are always friendly and helpful
Pros
no
Cons
no
2022-05-22 21:05:06
Minky 2.0
read this*
1. Customer service is useless
2. They expect you to have wired internet not wife for speeds
3. Modem supplied barely got 400mb at best but drops out daily to less than 5mb.
4. Senior or tech people do not call you back
5. They dont report there failures and so keep getting
2022-05-19 13:54:32
Sue Jamieson 9.4
The service from this company is exceptional
2022-05-14 20:23:28
John Winter 8.6
We joined NOW about 10 years ago when we lived in Hawke's Bay. We were so pleased with the service, we kept them as our provider when we returned to Taranaki. We've had a few issues in the long distance relationship but NOW have always been there for us and we've worked together to sort things out. We've never regretted making the change.
Pros
NOW have always answered their phone promptly and we always get to speak with somebody who understands our problem and does something about it quickly.
Cons
If you don't like dealing with friendly, knowledgeable, and helpful people, don't sign up with NOW.
Showing 6-10 of 233 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Get rid of dead spots with an in-home
Mesh system: $1 p/mth on Fibre Pro! 
T&C's apply
Get rid of dead spots with an in-home
Mesh system: $1 p/mth on Fibre Pro!
T&C's apply
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.