Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 7.9
Reliability 8.2
Speed 7.8
Support 8.2
Features 7.5
Value 7.8
Average from 124 reviews
Showing 6-10 of 124 items.
2021-04-28 08:31:08
Maria Yeoman 5.8
The service was always good
Pros
Reliable
Cons
Pricey
2021-03-28 18:00:38
Luseane fonua 9.8
.
2021-03-09 23:00:20
Peter Washington 3.0
Just didn't really like the technical team as they just confused me. They in the end just did not make much sense and I was so happy so far to not have to talk to them again.
Pros
Made me feel that they really didn't care much about me and my internet experience after signing up with them.
Cons
Streaming is difficult at times and for someone that likes to do a lot of that, it has been annoying. Also technicians not easy to understand.
2021-02-12 09:12:57
MBrown 10.0
Fast to get us connected (2 working days) super fast to get Chorus to fix the ONT (the next morning) & they organised a power cord for the ONT too. Nothing wrong with the speed either. It’s better than the ultra fast broadband I was paying for at MyRepublic & NO dropouts!
Pros
All Good
Cons
Nothing
2021-02-09 13:01:35
RN Farrer 8.2
A few problems with the changeover , but sorted after several phone and emails. Clawback from previous supplier was a nasty surprise.
Showing 6-10 of 124 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
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Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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