Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.3
Speed 8.0
Support 8.4
Features 7.8
Value 8.0
Average from 225 reviews
Showing 6-10 of 225 items.
2022-05-09 15:31:30
Nancy 8.4
Great service and support. I've been with NOW for 2 years and have no issues. Recommended.
Pros
You get a real person answering the phone
Cons
2022-05-06 18:47:20
Rae Leatherby 9.2
The service was great and assistance received from the support team exceeded my expectations, always a positive experience. Keep up the great work.
2022-05-06 12:58:12
john.J.T. 7.0
I was with NOW for a number of years had excellent service,had a ring from SKY to join their new plan sounded good every thing into one account which included a small saving ,told to give NOW a month notice which l did.4 weeks later l lost my connection and land line phone.Great whats going on ,got in touch with SKY to be told connection on the 30th May told me to get NOW to connect me back up for 30 days . Which l did NOW got me up and running again and managed to get our old phone number back.Thanks again you guys at NOW l am here to stay ,never again will l be taken for all talk and no do. ...read more
2022-05-05 11:24:09
Daniel Ramos Calvo 9.0
Easy to contact by internet / by phone. Quick response to deliver the router when moving to a new accomodation. The help center people are friendly, eager to help and patient to help and understand that people (we) are not experts managing electronic devices.
Pros
Fast assistance, friendly behaivour
Cons
A bit lack of human contact (just a bit)
2022-05-03 12:52:58
Helen Gray 10.0
Very reliable and trustworthy
Showing 6-10 of 225 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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<b>Moving house? 
Take Farmside with you!
No relocation fees*
No worries!</b>
Moving house?
Take Farmside with you!
No relocation fees*
No worries!
<b>Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply </b>
Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
<b>Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply</b>
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply