Leave a review of Nova Energy

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

You might know Nova Energy as the New Zealand-owned company that provides great value energy to Kiwi families and businesses. 
Now, they’re also bringing you unlimited broadband* and even greater value when you bundle broadband, electricity and natural gas together.
Nova is proud of its good, honest Kiwi service. Our friendly staff are based right here in New Zealand, so you can talk to a local person when you need to, and fast. 
Nova currently supplies copper (ADSL and VDSL) and fibre customers throughout the North Island and to customers down to Timaru in the South Island.

*Nova’s Fair Use Policy applies to its unlimited broadband and phone plans.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.0
Reliability 6.1
Speed 5.4
Support 3.4
Features 4.7
Value 5.6
Average from 9 reviews
Showing 6-9 of 9 items.
2019-07-11 15:41:44
Rob Clubley 5.8
Okay if you want the absolute basics, but support was patchy, no support to talk to at weekends, and they don't let you BYO router/modem.
2019-06-20 19:14:08
Terry Fan 5.8
Been with Nova Energy for ~3 months. No comment on speed/reliability, generally good and seemingly on-par with Spark.
Deciding to switch because they force you to use their own routers if you want to use VoIP, and their routers are locked so you can't even change your wireless ID or wireless password, terrible from a security perspective, plus the router wireless range is pretty bad.
Pros
Reliable speed
Cons
Poor performance modem router, no configuration allowed
2019-04-16 16:56:37
Chris 7.4
Nice $650 credit. Broadband as others, no difference
2018-12-09 09:20:00
Stot 1.0
Slow
Pros
$5 cheaper compared to Vodafone on similar package.
Cons
Recently switched from Vodafone. Slow compared to Vodafone on similar package. $5 per month saving doesnot make any sense when speed is slow
Showing 6-9 of 9 items.
Get a LG Smart TV with Nova Energy TV Bundle Plan
Jul 22, 2019
Great value bundle offers from Nova Energy
In addition to award-winning customer service and the convenience of a single bill, Nova brings you even greater value when you bundle broadband, electricity and natural gas together. There are also great value phone options with every broadband plan.
Lady looking relaxed and happy after bundling her power and broadband
Jul 19, 2019
How to bundle your Broadband and Power
Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….
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EXPIRES 06/07/2020
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
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offer
EXCLUSIVE DEAL
Get FREE Premium WiFi extender plus
Mega savings with Megatel Bundle plans.
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EXCLUSIVE OFFER
Get 3 months FREE broadband
On a 12-month contract
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