Leave a review of Freedom Internet

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Freedom Internet

We provide customers with Internet services so we can make life happen!

We’re not your typical Internet Service Provider.

Freedom Internet uses fibre and radio networks to deliver connectivity to buildings and pre-install Internet in buildings so commercial and residential customers can connect to fibre speed Internet on the day they move in.

No waiting, no connection fees, just fast, instant Internet, easy!

Founded in 2010, we’ve grown rapidly across Australia and New Zealand, over 500 buildings and 35,000 apartments have access to Freedom Internet.

Our job is to connect people. When people are connected, relationships are established, and communities are formed. This gives people a sense of belonging and it improves the quality of their lives by providing them with control and freedom.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 8.1
Reliability 8.1
Speed 7.9
Support 8.8
Features 7.7
Value 8.1
Average from 87 reviews
Showing 6-10 of 87 items.
2021-12-26 20:38:41
Mohamed Abdel Maksoud 6.6
I had a connection problem from Dec.15th to Dec.18th despite renewal of my subscription. I contacted technical support twice but to no avail. In fact, the line was hanged up in the second time before answering. I had no choice but to call sales and finance where I was answered by Russel who showed absolute professionalism, technical competence, and patience. He stayed enthusiastically with me on the phone for about an hour until the problem was solved and fulfilled all my requirements. An attitude that had not been furnished by either Engineering or Technical support departments. ...read more
Pros
Easy set up and convenient connection. Lead time is almost zero.
Cons
Less value for money compared with other providers. Disrupted connections, however infrequent and irregular. Very long waiting time on the phone when contacting customer service.
2021-06-25 17:16:01
clare 8.2
i have only been a customer for a few months but no issues at all. loving it.
Pros
istant connection over web chat. friendly custer service and cheaper than my old provider
Cons
none so far
2021-06-18 20:00:17
Aidellane 7.0
I have used Freedom internet over a 2 year period and have found their team friendly and helpful in resolving my queries. Response time has been quick.
2021-04-15 11:15:14
Joseph Taguiam 6.4
Live chat was really helpful but they have to improve the information they give on their website so we don't have to go to live chat
2021-04-01 09:39:21
Lana 9.4
Quick support service
Showing 6-10 of 87 items.
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$89.95/m for 12 months,
then standard pricing of
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T&Cs apply. Offer closes 1 April 2024.
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