Leave a review of Freedom Internet

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Freedom Internet

We provide customers with Internet services so we can make life happen!

We’re not your typical Internet Service Provider.

Freedom Internet uses fibre and radio networks to deliver connectivity to buildings and pre-install Internet in buildings so commercial and residential customers can connect to fibre speed Internet on the day they move in.

No waiting, no connection fees, just fast, instant Internet, easy!

Founded in 2010, we’ve grown rapidly across Australia and New Zealand, over 500 buildings and 35,000 apartments have access to Freedom Internet.

Our job is to connect people. When people are connected, relationships are established, and communities are formed. This gives people a sense of belonging and it improves the quality of their lives by providing them with control and freedom.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 8.1
Reliability 8.2
Speed 7.9
Support 8.9
Features 7.7
Value 8.1
Average from 88 reviews
Showing 1-5 of 88 items.
2024-02-29 20:29:32
Vikash Mala 10.0
A very special thank you to the staff who attended to my call after 8.15 pm tonight.
You were very polite, had lot of patience and exceptional customer service.
Many thanks for your efficient response in solving the issue. Great work.
2022-11-10 11:55:49
Christopher Mcmillan 6.2
Victor from South Africa was super friendly and professional. Stayed with me throughout the whole process and provided perfect support. Thank-you very much for your help Victor, your service was flawless. Freedom is lucky to have you.
Pros
Excellent service from Victor
Cons
Had to wait for a call back. Could not update my payment details on my phone. Not very easy to login to account.
2022-09-23 19:57:14
Peter 8.2
Victor did a great job this afternoon, resolving my issue and giving me some good hints how I can resolve myself or use online connect with you. Good work. Peter P
2022-06-24 11:53:10
Jason 7.4
To whom it may concern, I am extremely pleased by the service provided by Arnie, he was polite, patient and convivial regarding my WiFi situation. If I have any other troubles I hope that I get to speak to him again. Arnie deserves a pay rise due to his efficiency and overall professionalism. He is an asset to your company. Kind regards, Jason Morgan.
2022-03-31 15:46:27
William Craig 8.6
I have been with Freedom Internet for almost 6 months now. I have had issues but when I approached the team they certainly did the best they could to resolve the issues in a timely manner
Pros
I personally require constant streaming and it is a necessity, as mentioned earlier they are quick to resolve any issue I have had
Cons
Occasional lack of service, but that hasn't happened for some time
Showing 1-5 of 88 items.
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Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
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Limited Time Offer: 50% Off
Offer ends 30 September 2024.
T&Cs apply.