Leave a review of Bigpipe

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Unlimited naked broadband. Sound good? If that’s what you’re after, you’ve come to the right place. At Bigpipe, we do just broadband. Fast, unlimited broadband internet in a variety of flavours starting with cheaper, accessible ADSL, to faster VDSL, and all the way through to ultra-fast fibre broadband. No data caps, easy sign-up, and great online service. So if you’re after naked broadband internet with no data caps – get Bigpipe. It’s internet the way it should be.
 
At Bigpipe, we won't try to sell you a landline that you don't want or need. Some other internet providers only sell bundled packages, but we’re just a broadband provider – and we do our broadband naked and unlimited, the way it should be. You can always get a landline from someone else, but if you want pure, unlimited, cheap broadband then we should talk.
 
Honestly though, when was the last time you actually used your landline? And who on earth uses ISP–provided email these days? Why waste your money on all that? Spend it on the important things, like getting a fast and reliable internet connection with no data cap.
 
Bigpipe. Nothing but broadband.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.7
Reliability 7.5
Speed 6.9
Support 5.8
Features 6.3
Value 7.0
Average from 48 reviews
Showing 21-25 of 48 items.
2018-05-04 23:37:44
Cory 8.8
Great low-cost and reliable provider. BYO router good option for reducing E-Waste. Email Support only.
Pros
Reliable service. Have had no outages or speed issues.
Support team have been helpful
Good pricing and easy billing.
Cons
Email support only is generally good until you don;t have online access. Was able to use mobile internet to try and diagnose issues.
Had difficulty setting up own router (Linksys AC1600) onto Bigpipe. They do have setup instructions for popular models, but mine was not on that list. Eventually fixed via email conversation and trial & error. ...read more
2018-04-17 05:26:34
Logan 8.0
Fantastic service, even when it's only via email. They helped a lot with the problematic modem set-up
Pros
Great help. Easy to deal with. Great prices
Cons
Sometimes dropped, but not for long (3 minutes most)
2018-01-31 01:23:31
Luke Edwards 9.6
Fantastic ISP, best price and with no contract term. Really helpful and pleasant email based support.
2018-01-23 04:47:09
Sonya Maniapoto 4.6
Extremely difficult to get support - compounded by poor mobile data reception at the address in question, effectively meant each email conversation took a day to have. Sux
2017-11-28 23:42:45
Robby Robinson 3.2
They advertised 100 Mbps speed, but to date the highest speed I have seen is 25 Mbps with the average speed of 12.96 Mbps. They do not have any techs nor software to run diagnostics and rely on the customer to spend time running the tests for them. I have complained numerous times to them, but they are unable and unwilling to fix my problem.
Pros
Unlimited data
Cons
No Network Operations Center. They are unable to troubleshoot any problems.
Showing 21-25 of 48 items.
Mar 5, 2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
Oct 13, 2016
Latest news on BroadbandCompare.co.nz 13.10.2016
Latest news on BroadbandCompare.co.nz 13.10.2016 Today we have updated plans for:
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3 Great Offers
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EXCLUSIVE - Gigabit speed for $79.95/m 
Plus $120 Credit when BYO modem! 
T&C's apply.
EXCLUSIVE - Gigabit speed for $79.95/m
Plus $120 Credit when BYO modem!
T&C's apply.
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply