Leave a review of Bigpipe

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Unlimited naked broadband. Sound good? If that’s what you’re after, you’ve come to the right place. At Bigpipe, we do just broadband. Fast, unlimited broadband internet in a variety of flavours starting with cheaper, accessible ADSL, to faster VDSL, and all the way through to ultra-fast fibre broadband. No data caps, easy sign-up, and great online service. So if you’re after naked broadband internet with no data caps – get Bigpipe. It’s internet the way it should be.
 
At Bigpipe, we won't try to sell you a landline that you don't want or need. Some other internet providers only sell bundled packages, but we’re just a broadband provider – and we do our broadband naked and unlimited, the way it should be. You can always get a landline from someone else, but if you want pure, unlimited, cheap broadband then we should talk.
 
Honestly though, when was the last time you actually used your landline? And who on earth uses ISP–provided email these days? Why waste your money on all that? Spend it on the important things, like getting a fast and reliable internet connection with no data cap.
 
Bigpipe. Nothing but broadband.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 6.7
Reliability 7.6
Speed 7.0
Support 5.9
Features 6.3
Value 6.9
Average from 50 reviews
Showing 16-20 of 50 items.
2019-05-31 20:19:59
Michael 8.4
BigPipe has been great in terms of stability and support. Their international peering is fantastic, however, there is an ongoing issue with their local NZ peering due to them being based on Spark network. As a result, all websites that are using Cloudflare CDN are routed through Japan or Hong Kong instead of going directly to the Auckland node.
Pros
Stability - never had any issues. Support - email based, however, they are very quick to respond.
Cons
Local NZ peering is terrible.
2019-05-09 15:23:44
Melanie Lous 3.4
very hard to get any useful help
Pros
Cons
customer service is shocking
2019-05-06 11:01:44
Will 9.2
Great service! Cheap and fast
Pros
Fast, cheap
Cons
no
2019-01-31 21:47:58
Steve Gorrie 7.6
Excellent value for naked provider.
Pros
Good value and reliable internet
Cons
No phone support is a definite minus
2019-01-10 23:23:41
Anthony 3.6
Unfortunately Bigpipe started off awesomely but for what ever reason Spark have folded it into their normal regime of poor support and performance. They were a top performer a couple of years ago, but these days support is level 1, slow and pointless. Their pricing has also been unable to compete with other providers plans. Typical Spark - produce a good product then let it rot.

Give it a miss and try to find a Kiwi owned brand.
Pros
Bigpipe no longer has any positives, it's pricing means it's no longer competitive.
Cons
Support has been rolled into the Skinny/Spark helpdesk = poor experience.
Pricing is not competitive.
Service side outages have increased.
Showing 16-20 of 50 items.
5/03/2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
13/10/2016
Latest news on BroadbandCompare.co.nz 13.10.2016
Latest news on BroadbandCompare.co.nz 13.10.2016 Today we have updated plans for:
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