Leave a review of Bigpipe

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Unlimited naked broadband. Sound good? If that’s what you’re after, you’ve come to the right place. At Bigpipe, we do just broadband. Fast, unlimited broadband internet in a variety of flavours starting with cheaper, accessible ADSL, to faster VDSL, and all the way through to ultra-fast fibre broadband. No data caps, easy sign-up, and great online service. So if you’re after naked broadband internet with no data caps – get Bigpipe. It’s internet the way it should be.
 
At Bigpipe, we won't try to sell you a landline that you don't want or need. Some other internet providers only sell bundled packages, but we’re just a broadband provider – and we do our broadband naked and unlimited, the way it should be. You can always get a landline from someone else, but if you want pure, unlimited, cheap broadband then we should talk.
 
Honestly though, when was the last time you actually used your landline? And who on earth uses ISP–provided email these days? Why waste your money on all that? Spend it on the important things, like getting a fast and reliable internet connection with no data cap.
 
Bigpipe. Nothing but broadband.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 6.7
Reliability 7.6
Speed 7.0
Support 5.9
Features 6.3
Value 6.9
Average from 50 reviews
Showing 11-15 of 50 items.
2020-02-13 11:51:38
Mark 8.2
Was easy to switch. The Plan was good value. No speed or reliability issues. Never had to use Support so can't really comment on that. Standard features.
Pros
Did exactly what is said on the packet and was simple and easy
Cons
No "offer" when my term ended. So I switched to another provide who was offering something
2019-11-04 20:13:19
Alex 2.8
Only been with them 5 months and after a late installation we have recently had a full outage for a week due to faulty router they supplied. Support is poor and only by email so you have to use mobile data to fix the problem at your own cost. Lots of support crossover emails and mixed messages and therefore very difficult to get anything sorted. Will be leaving at earliest opportunity once contract expires
Pros
Cons
Fibre speed is no better than VDSL, poor support, poor complaint handling.
2019-10-18 16:15:09
Daniel Chong 9.0
BigPipe have been great, I'm only switching because they were massively undercut by my new provider. Would say they're second best value and the one off fee for a static IP is awesome.
2019-08-14 17:26:19
Richard 9.2
Simple, reliable, well priced period.
Pros
No frills and reliable, better for IT capable folk
Cons
None
2019-07-30 02:25:41
Gurpreet Singh 1.8
I recently switched to bigpipe and i couldn't make call or receive whatsup call because its always showing connecting and when i chat its customer service they keep saying they can't help me because from their side everything is fine.
Pros
Cons
Inexperience customer service staff , and poor and slow customer service. Chat is only option to contact them
Showing 11-15 of 50 items.
5/03/2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
13/10/2016
Latest news on BroadbandCompare.co.nz 13.10.2016
Latest news on BroadbandCompare.co.nz 13.10.2016 Today we have updated plans for:
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