Leave a review of Bigpipe

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Unlimited naked broadband. Sound good? If that’s what you’re after, you’ve come to the right place. At Bigpipe, we do just broadband. Fast, unlimited broadband internet in a variety of flavours starting with cheaper, accessible ADSL, to faster VDSL, and all the way through to ultra-fast fibre broadband. No data caps, easy sign-up, and great online service. So if you’re after naked broadband internet with no data caps – get Bigpipe. It’s internet the way it should be.
 
At Bigpipe, we won't try to sell you a landline that you don't want or need. Some other internet providers only sell bundled packages, but we’re just a broadband provider – and we do our broadband naked and unlimited, the way it should be. You can always get a landline from someone else, but if you want pure, unlimited, cheap broadband then we should talk.
 
Honestly though, when was the last time you actually used your landline? And who on earth uses ISP–provided email these days? Why waste your money on all that? Spend it on the important things, like getting a fast and reliable internet connection with no data cap.
 
Bigpipe. Nothing but broadband.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.7
Reliability 7.5
Speed 6.9
Support 5.8
Features 6.3
Value 7.0
Average from 48 reviews
Showing 6-10 of 48 items.
2020-05-07 14:04:01
Steve 1.2
Worst ISP ever. Connection frequently stalls or drops out. Router requires restarting often. I used to think which ISP you were with made little difference - how wrong I was. Since switching to Bigpipe we have been plagued by issues daily. Customer service just make excuses or literally deny the problem you report exists. We will be paying to exit our contract early it is that bad.
Pros
Sign up offer seemed good at the time
Cons
Connection is awful, customer service is just as bad. Everything.
2020-04-23 10:50:17
Mark 9.4
consistent, fast reliable internet
Pros
fixed IP for a single payment, good throughput
Cons
None, I've been very happy
2020-03-26 18:56:18
Brian 5.2
Good internet speeds but really disappointed that theres no reward for current customers with the 3 month free promotion
Pros
Good internet speed
Cons
Difficult to queries answered and promotional offers to current users are not applicable
2020-02-13 11:51:38
Mark 8.2
Was easy to switch. The Plan was good value. No speed or reliability issues. Never had to use Support so can't really comment on that. Standard features.
Pros
Did exactly what is said on the packet and was simple and easy
Cons
No "offer" when my term ended. So I switched to another provide who was offering something
2019-11-04 20:13:19
Alex 2.8
Only been with them 5 months and after a late installation we have recently had a full outage for a week due to faulty router they supplied. Support is poor and only by email so you have to use mobile data to fix the problem at your own cost. Lots of support crossover emails and mixed messages and therefore very difficult to get anything sorted. Will be leaving at earliest opportunity once contract expires
Pros
Cons
Fibre speed is no better than VDSL, poor support, poor complaint handling.
Showing 6-10 of 48 items.
Mar 5, 2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
Oct 13, 2016
Latest news on BroadbandCompare.co.nz 13.10.2016
Latest news on BroadbandCompare.co.nz 13.10.2016 Today we have updated plans for:
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
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$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply