Average from 20 reviews
Bigpipe means fast, unlimited broadband internet in a variety of flavors starting with cheaper, accessible ADSL, to faster VDSL, and all the way through ultra-fast fibre broadband. No data caps, no throttling, no contracts, and great online service. So if you’re after naked broadband internet with no data caps and no contract – get Bipgipe. It’s internet the way it should be.
At Bigpipe, they won't try to sell you a landline that you don't want or need. Some other internet providers only sell bundled packages, but they’re just a broadband provider – and they do their broadband naked and unlimited, the way it should be.
Naked ADSL and VDSL
Bigpipe’s entry level ADSL plans are great for home users who want fast and unlimited broadband, but don’t need the higher download speeds required for full-on online gaming and live streaming. Their mid-level VDSL plan is where you start to experience some really serious speed, and it is great for gaming and live streaming, not to mention that it is also unlimited like all their naked broadband plans, which means no data caps (for real!).
If you live on the internet and only the fastest connection will do, then you’ve got to try our naked UFB plans. Download speeds from 100-200 Mbps and up to 200 Mbps upload - it doesn’t get any faster than this. Once you have experienced the joy of an un-capped, ultra-fast fibre broadband connection you’ll never want to go back.
Average from 20 reviews
Michael10th February 2017
They're an excellent provider in general. You do need a decent router for Gigabit however getting a constant 960/480Mbit via Ethernet. Support has been top notch.
Support, Speed, Reliability
No IPv6, Handover in Auckland
Wimpie14th January 2017
Love BigPipe, they're a great company and joining them was a breeze, got the internet speed I paid for and connecting to the net was snappy! I would definitely recommend BigPipe to anyone looking for a new ISP ;)
Fast reliable internet speed and competitive pricing, with fast-ish customer support
No Call-center they're e-mail only
Adrian28th December 2016
Tried their 900 down option - got 470 once over a 2 week period - rest of time just 90 down.
If you stay with 100 down you'll be ok.
Very slow support - 1 week for email responses. Don't pay for 200+ speeds - they simply don't work.
Wayne Leach16th November 2016
Apart from no customer service number they delivered on their promise with vdsl
Dmitri15th November 2016
2 years with Bigpipe, so far so good!
No contract, low price
David15th November 2016
An excellent choice
Fantastic speeds at good price.
They use CG NAT, so can't run a server without a static IP
Sam14th November 2016
joined up around a year ago and wont look back
unbeatable value, good online support
no voip options, however who needs a landline these days!
Harry Ambe11th November 2016
great support, no waiting on hold, fast internet.
Amazing app to control my kids internet access
Lena Obushenkova11th November 2016
Very good provider, reliable and fast.
George10th November 2016
I think it's the best provider in NZ. Very nice online support, no contract, good price.