Average from 72 reviews
Vodafone Broadband is one of the biggest broadband providers in New Zealand.
Vodafone has a range of different Vodafone broadband plans available including some plans for Vodafone Ultrafast Fibre Broadband and Vodafone broadband packages with different data limits and variable speeds.
Vodafone offers all types of broadband connection: Vodafone Fibre, Vodafone VDSL and Vodafone ADSL dependant on what is available in your broadband region.
Vodafone Standard Broadband is a what they describe as a fast reliable ADSL broadband throughout New Zealand whilst Vodafone VDSL Broadband is 3x faster than standard Vodafone ADSL broadband.
The other Vodafone broadband connection that they have available is Vodafone Ultra Fast Broadband which has speeds of up to 200Mbps, although this is only available in parts of New Zealand where the Ultra Fast Fibre broadband network has been completed. You can use Broadband Compare to see if Vodafone Fibre Broadband is available at your address.
Vodafone often offers Vodafone promo codes or Vodafone discount offers for new customers so be sure to compare all Vodafone broadband plans on Broadband Compare to find the best Vodafone broadband deal available.
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
The latest TrueNet reports show Vodafone with a strong decline during the day and into the evening, in stark contrast to all other ISP results on any fixed line technology.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.
August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Average from 72 reviews
Erland 23rd January 2017
Way out of date ,as far as pricing goes' ,Seem to be offering very pricey stuff
Seemed to be reliable connection
Far too expensive ,No 100gig plans which is the norm nowadays ,Hard to get it touch with them ,And hard to understand the call person
Ryan2nd January 2017
For the second time, this company cannot perform a simple move of ADSL service. I set up a move of service 2 weeks in advance. They contacted me saying everything was fine and it would be done on the 27th with no technician needed. I started getting emails and phone calls about fibre service even though I never asked for fibre. I contact them and they apologize and cancel the fibre install/service. The 27th rolls around. No internet service at the new place. I give it 2 days ...read more
This company can show other companies how not to operate.
If you need to move and want to keep this service. Good luck.
Lindsay19th December 2016
Have been with Vodafone (& TelstraClear) since ~2001. TCL used to prompt there's a better plan available now ... Vodafone don't.
No problems with the service. It's been reliable. However I note that the plans listed in this Compare are out of date. - both with names AND also more importantly (if the compare is to be valid) the cost. My cost is ...read more
They no longer proactively come to you to advise of new (better) & cheaper plans. When trying to change plans, the first caller was a technician who they got to ring because they interpreted it as "there's a problem wit ...read more
Anya24th November 2016
Not extending my current contract.
- Connection drops frequently
- Speed is a joke
- Support is useless with one solution for every issue: Reboot your router.
- Moving houses entailed extending the contract and changing existing plan for a more expensi ...read more
Derek Bartley18th November 2016
Have been with Vodafone since 2009 and through constant communication and hard work they have looked after me extremely well.
Reliable broadband and more so than ever now, many different plans, support is readily available and much improved and very sharp customer service representatives now in place who resolve issues quickly.
Need to watch the pricing on their plans at times but do offer very good deals if you negotiate with them. Speed to answer your call can be a bit of wait some times but has improved of late as you can request a call back ...read more
Dave17th November 2016
Could do with updating there My Vodafone customer page, and making it more user friendly. More options for Internet only - I did not want a land line but VF made me have it.
I always seem to have my connection.
This company has caused me more grey hair than they are worth - but have pulled through in the end. Bring the customer help desk to NZ.
Mike15th November 2016
Have as part of a combined mobile plan
Contacting the help desk is a long wait on the phone
Valerie Chopovda11th November 2016
Signed up initially because of a discount when having both broadband and mobile plans with Vodafone. First had VDSL, then after six months switched to Fibre.
- stable connection
- might get additional $10 discount if having Vodafone Mobile On-Account Plan
- the speed of the connection is not promising
- takes a while to get a technician for the installation
- moving house implies extending the existing contract by one more term
- bills for VDSL are still coming after s ...read more
Igor11th November 2016
Was with Vodafone for 2.5 yrs, the only reason was fixed term contract with big early termination fee.
- Never had internet connection hiccups.
- Fixed term contract that forces you to stay.
- Speed never was even close to whatever promised
- Reaching someone in the call centre takes ~20 minutes of waiting and another 15 minutes of switching between people
- ...read more
Dennis11th November 2016