Average from 131 reviews
Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
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Average from 131 reviews
Jordan Metcalfe1st November 2017
No value for money, customer service noon existent. Struggling to stream YouTube. Waste of time, worst 12 months I've ever been locked into.
David Brash30th October 2017
Happy with Vodafone, but not happy that email service is being dis-continued. Also price was higher than many competitors
R25th October 2017
Well, they have decided to stop supporting Paradise.net.nz and so far i have spent over 12 hours enlightening my email contacts of this, but more time consuming: changing all my commercial online contacts...what a drag! I have had a paradise address for 20 years and I will definitely loose tract of some people through this. I am not at all pleased by this violation with my contract and will now change providers. Not easy at all in some cases! And now I have to go in and redo ...read more
i havent had time to research my alterntives yet as i am on a fixed income and need to install broadband so cant really sign my name to this can i!
Fiona24th October 2017
We have been with Vodafone for years and they have not attempted to contact us to link us to Fibre and improve our deal so I have gone elsewhere
tim ball21st October 2017
Generally disappointing. Aggravated at losing e-mail address
Lindsay Lorden16th October 2017
Costs using the cable are cheaper than any of the "same speed" UFB plans available in our area.
The cable pricing we have includes the ol' landline, and 200Mbps download speed.
UFB pricing comparisons we've made would only include the ol' landline for extra cost.
richard westerman14th October 2017
Removal of email is a backwards move by vodafone. because of this we will take all our boradband services to another company. The looser is vodafone with an extimated 100000-200000 subcribers being effected if 20% leave this would be a big loss to them.
Removal of email is a backwards move by vodafone. because of this we will take all our boradband services to another company. The looser is vodafone with an extimated 100000-200000 subcribers being effected if 20% leav ...read more
Carla11th October 2017
Lots of struggle with speed
Brennan8th October 2017
Cutting e-mail was the final straw, which was followed by the insult of increasing costs unless I signed into a 24mth contract. The shoddy communication - the media told me first about the e-mail, lack of consultation, arrogance and shitty options completed the abysmal picture
lack of issues if I knuckled under and let them screw me
Hate being shafted, don't want my e-mail being data mined by US corp[orate and who knows else. Arrogance
Gill8th October 2017
I have been renting and not had a Broadband provider myself for the last six months. I was with Vodafone primarily because my options were limited in the rural location I came from and my mobile is with Vodafone.
They have an 'always connected' service that I found very useful. While you are waiting for a connection, they provide free unlimited mobile data.
Call wait times to Customer Service has always been an issue.