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Vodafone Broadband

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Vodafone Broadband
5.1

total

  • Reliability 5.8

  • Speed 5.7

  • Support 4.0

  • Features 5.2

  • Value 4.6

Average from 122 reviews

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Vodafone Broadband
5.1

total

  • Reliability 5.8

  • Speed 5.7

  • Support 4.0

  • Features 5.2

  • Value 4.6

Average from 122 reviews

Adam6th November 2017

3.2
Reliability
5
Speed
5
Support
1
Features
3
Value
2

Very poor customer service I would not recommend getting this ISP!!!!!

Cons:

They are experts at the phone muck around over all the call centres in the world. RUBBISH SERVICE!! Buyer BEWARE

Jordan Metcalfe1st November 2017

1.8
Reliability
3
Speed
1
Support
1
Features
3
Value
1

No value for money, customer service noon existent. Struggling to stream YouTube. Waste of time, worst 12 months I've ever been locked into.

David Brash30th October 2017

5.6
Reliability
8
Speed
6
Support
2
Features
7
Value
5

Happy with Vodafone, but not happy that email service is being dis-continued. Also price was higher than many competitors

R25th October 2017

5.2
Reliability
5
Speed
5
Support
1
Features
7
Value
8

Well, they have decided to stop supporting Paradise.net.nz and so far i have spent over 12 hours enlightening my email contacts of this, but more time consuming: changing all my commercial online contacts...what a drag! I have had a paradise address for 20 years and I will definitely loose tract of some people through this. I am not at all pleased by this violation with my contract and will now change providers. Not easy at all in some cases! And now I have to go in and redo my web page and order new business cards.
My internet reception goes on and off constantly and i am sitting almost on top of the router...
...read more

Cons:

i havent had time to research my alterntives yet as i am on a fixed income and need to install broadband so cant really sign my name to this can i!

Fiona24th October 2017

4.6
Reliability
5
Speed
5
Support
5
Features
5
Value
3

We have been with Vodafone for years and they have not attempted to contact us to link us to Fibre and improve our deal so I have gone elsewhere

tim ball21st October 2017

4.8
Reliability
7
Speed
6
Support
3
Features
4
Value
4

Generally disappointing. Aggravated at losing e-mail address

Lindsay Lorden16th October 2017

9.4
Reliability
9
Speed
10
Support
9
Features
9
Value
10

Costs using the cable are cheaper than any of the "same speed" UFB plans available in our area.

Pros:

The cable pricing we have includes the ol' landline, and 200Mbps download speed.

Cons:

UFB pricing comparisons we've made would only include the ol' landline for extra cost.

richard westerman14th October 2017

5.0
Reliability
7
Speed
7
Support
3
Features
3
Value
5

Removal of email is a backwards move by vodafone. because of this we will take all our boradband services to another company. The looser is vodafone with an extimated 100000-200000 subcribers being effected if 20% leave this would be a big loss to them.

Cons:

Removal of email is a backwards move by vodafone. because of this we will take all our boradband services to another company. The looser is vodafone with an extimated 100000-200000 subcribers being effected if 20% leave this would be a big loss to them. ...read more

Carla11th October 2017

4.6
Reliability
5
Speed
3
Support
5
Features
5
Value
5

Lots of struggle with speed

Brennan8th October 2017

5.4
Reliability
8
Speed
6
Support
6
Features
2
Value
5

Cutting e-mail was the final straw, which was followed by the insult of increasing costs unless I signed into a 24mth contract. The shoddy communication - the media told me first about the e-mail, lack of consultation, arrogance and shitty options completed the abysmal picture

Pros:

lack of issues if I knuckled under and let them screw me

Cons:

Hate being shafted, don't want my e-mail being data mined by US corp[orate and who knows else. Arrogance

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