Average from 86 reviews
Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.
Vodafone internet TV has been unveiled today.
Looking for an email provider in NZ? We break down the different NZ email providers and highlight the best free email accounts in the New Zealand market. If you need a new email address this article will help.
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same? According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.
Looking for a VDSL connection? Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money. Read all about the performance of VDSL internet providers in NZ.
Who delivers the most consistent and fastest fibre broadband speeds in New Zealand? This article showcases the fastest fibre broadband providers in NZ from a range of internet providers tested by Truenet.
Average from 86 reviews
David13th July 2017
Over priced greedy lying pricks - look elsewhere.
NO NZ contact Centre with long wait times.
Slow and unreliable
Owen McCarthy13th July 2017
Network seems to be one of more stable I've been with, but service is a joke.
Reliable broadband with few operational issues
Service a joke. Call service tedious, after wading through endless options, often going around in circles, listening to repeated long-winded recordings, even longer waiting times, you end up with a representative with l ...read more
Tamsyn11th July 2017
Okay but pretty pricey for a slower speed of internet.
Craig Gates6th July 2017
I don’t have an issue with performance speed or reliability from my current service provider Vodafone. However I feel that what I am paying is an exorbitant amount for my current service and believe that there must be a better offer available.
My biggest gripe is the customer call centers. They seem to be repetitive waste of time. Issues are not resolved easily. I am at the point where I prefer to avoid calling due to the waste of time incurred.
Reliable service speed.
Offers with related services landline Bestmates has a perceived better dollar value.
I feel they perform a good job with email connectivity.
The Call Centers are repetitive time wasters. The foreign accented representatives are harder to understand, which makes the experience all the more taxing.
The overall perceived dollar value is medium to low.
Lauren Holland3rd July 2017
Changing because much more expensive
adam greenhalgh2nd July 2017
very unreliable, inconsistant sppeds, unhelpful help desk
was great value at the start but vodafone have not been able to maintain their network
Karen Sheridan30th June 2017
I think we were paying too much and they have terrible waits on their customer service phone lines.
Sharon15th June 2017
Definitely wouldn't recommend. Every customer service rep I dealt with gave different stories. Spent 6 weeks battling with lost internet - very time consuming, very frustrating.
Data on mobile when internet down.
Customer service and reliability.
Kay12th June 2017
so sick of the substandard broadband we have access to in Raumati
mark albiston10th June 2017
vodafone's unreliable and a bit useless all round...