Average from 73 reviews
Vodafone Broadband is one of the biggest broadband providers in New Zealand.
Vodafone has a range of different Vodafone broadband plans available including some plans for Vodafone Ultrafast Fibre Broadband and Vodafone broadband packages with different data limits and variable speeds.
Vodafone offers all types of broadband connection: Vodafone Fibre, Vodafone VDSL and Vodafone ADSL dependant on what is available in your broadband region.
Vodafone Standard Broadband is a what they describe as a fast reliable ADSL broadband throughout New Zealand whilst Vodafone VDSL Broadband is 3x faster than standard Vodafone ADSL broadband.
The other Vodafone broadband connection that they have available is Vodafone Ultra Fast Broadband which has speeds of up to 200Mbps, although this is only available in parts of New Zealand where the Ultra Fast Fibre broadband network has been completed. You can use Broadband Compare to see if Vodafone Fibre Broadband is available at your address.
Vodafone often offers Vodafone promo codes or Vodafone discount offers for new customers so be sure to compare all Vodafone broadband plans on Broadband Compare to find the best Vodafone broadband deal available.
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
The latest TrueNet reports show Vodafone with a strong decline during the day and into the evening, in stark contrast to all other ISP results on any fixed line technology.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.
August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Average from 73 reviews
Craig Gates6th July 2017
I don’t have an issue with performance speed or reliability from my current service provider Vodafone. However I feel that what I am paying is an exorbitant amount for my current service and believe that there must be a better offer available.
My biggest gripe is the customer call centers. They seem to be repetitive waste of time. Issues are not resolved easily. I am at the point where I prefer to avoid calling due to the waste of time incurred.
Reliable service speed.
Offers with related services landline Bestmates has a perceived better dollar value.
I feel they perform a good job with email connectivity.
The Call Centers are repetitive time wasters. The foreign accented representatives are harder to understand, which makes the experience all the more taxing.
The overall perceived dollar value is medium to low.
Lauren Holland3rd July 2017
Changing because much more expensive
adam greenhalgh2nd July 2017
very unreliable, inconsistant sppeds, unhelpful help desk
was great value at the start but vodafone have not been able to maintain their network
Karen Sheridan30th June 2017
I think we were paying too much and they have terrible waits on their customer service phone lines.
Sharon15th June 2017
Definitely wouldn't recommend. Every customer service rep I dealt with gave different stories. Spent 6 weeks battling with lost internet - very time consuming, very frustrating.
Data on mobile when internet down.
Customer service and reliability.
Kay12th June 2017
so sick of the substandard broadband we have access to in Raumati
mark albiston10th June 2017
vodafone's unreliable and a bit useless all round...
Niko7th June 2017
Worst customer service in New zealand for any telco related company. Most of the staff have minimal knowledge of the job required and read off a scripted card for every issue. If your issue needs to get escalated you will have to wait another 30 mins to hear the same scripted responses.
okay service speedwise/setup
worst customer service ever!!!
Kelly1st June 2017
We have VDSL most of the time it's like dial-up! Constantly dropping off the network.
Helen Simonsen30th May 2017
I have been paying far too much for minimal usage and cannot access MyVodafone. Help has not been good.