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Stuff Fibre

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Stuff Fibre
7.6

total

  • Reliability 7.5

  • Speed 8.0

  • Support 7.5

  • Features 7.3

  • Value 7.8

Average from 21 reviews

Best Fibre Broadband Provider Winner

Here at Stuff Fibre, we’re changing the way Kiwis get fibre broadband. We’ve taken all the best bits and listened to what customers really want and built probably the best internet service in NZ.  We’re putting you back in control from day one with a simple offer, no contract tie-in, local service and a 30-day money back guarantee if you’re not 100% happy. (which you will be!!!)

If you’re looking for fast, reliable, unlimited broadband with customer service you can rely on then Stuff Fibre should be your first and only choice.

Join Stuff Fibre today for a genuinely better internet experience.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    22 November

    SPOTLIGHT: Stuff Fibre - Best Fibre Broadband Provider

    In the first of our 'Internet Providers in the Spotlight' series we are kicking off with Stuff Fibre, recently named Best Fibre Broadband Provider at the Broadband Compare Awards.

    15 November

    Family Filter

    Family Filter is a provider’s tool to defend your internet connection from inappropriate/harmful content. It is one of the easiest ways for parents to safeguard their kids online.

    22 September

    Best Fibre Broadband Provider Broadband Compare Awards 2017 - Finalists

    The finalists in the Best Fibre Broadband Provider category of the Broadband Compare Awards 2017 have been named.

     

    14 February

    Stuff Fibre – Latest news & reviews

    Stuff Fibre is one of the newest fibre broadband providers in NZ.  They launched only a few months back in September 2016 and have been quick to establish themselves as one of the strongest offerings amongst the New Zealand Internet Providers.  

    7 February

    Best Student Broadband Plans

    Students in New Zealand need fantastic broadband to make the most of time at Uni.  Whether that is online research or online gaming these are the best student broadband deals for 2017.

     

Stuff Fibre
7.6

total

  • Reliability 7.5

  • Speed 8.0

  • Support 7.5

  • Features 7.3

  • Value 7.8

Average from 21 reviews

Andrew22nd November 2017

9.8
Reliability
10
Speed
10
Support
10
Features
10
Value
9

Fantastic customer service when joining and there is 24/7 support if you have any queries

Pros:

Loads. Reasonable price, no contract, straightforward plans.
Speed is excellent and like the family filter feature.

Cons:

Being cheeky - a bit cheaper would always be nice - But that's the same as anything!

Dian22nd November 2017

8.8
Reliability
8
Speed
8
Support
10
Features
8
Value
10

Great service! Really helpful support. It was quick and easy to switch. Also, they supply a great router

Sarah4th November 2017

1.2
Reliability
1
Speed
2
Support
1
Features
1
Value
1

Worst customer service ever with Stuff! Chatted with 1 conversation, then waited and waited for their next reply with no response. Contacted them online chat - no progress. Couldn't waste time!!

Conclusively stayed with my previous IPS !!

Pros:

Maybe price, but not after 3mths

Cons:

What need data to use Voice App! What a waste to more of your $$

Dan2nd November 2017

8.0
Reliability
8
Speed
8
Support
8
Features
7
Value
9

Excellent service from this company, under a great deal.

Royce Rivers24th October 2017

8.4
Reliability
10
Speed
9
Support
8
Features
7
Value
8

We are very happy with the service provided by this company
The only downside is the inability to call mobile phones from the voice system

Pros:

Fast broadband
Very reliable service

Cons:

Can't call a mobile phone from the voice system

Stephan20th October 2017

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

Outstanding. Easy switch and installation without drama. Support helpful and efficient even after some confusion over my address. Speeds are as promised. Tested over different peaks, day and night consistently 95-100 download and in excess of 20 upload.

Pros:

so far everything is spot on and as promised. Chorus guys were also good to deal with and very helpful with ONT location and keeping appointments

Cons:

No bad points

Matt 20th September 2017

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

Very happy with Stuff Fibre.

john26th August 2017

9.2
Reliability
9
Speed
8
Support
10
Features
9
Value
10

great people to deal with, they have gone out of their way to help me with my installation. the speed is not as regular as i would have liked but this could be down to my old laptop .But still much faster than what i was getting with spark and much more consistent ..best thing that i did was going with Stuff

Ronie 1st August 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

Sometimes it's lagging.

Ani14th July 2017

1.8
Reliability
1
Speed
1
Support
1
Features
3
Value
3

Nothing but hassles from day one. My upgraded router would not connect to my gaming console. Speeds were completely random.

Pros:

Terrible customer service. I had to insist they send out another router to test my brand new already tested by the installer line. Despite days and I mean days of trying to resolve this they now agree oh yeah there could be an issue. Stuff blaming both Microsoft and Asus for their router set up. ...read more

Cons:

Very poor customer service with little resolution.

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