Average from 77 reviews
Spark Broadband is one of the biggest broadband providers in New Zealand.
Spark has a range of different Spark broadband plans available including some plans for Spark Ultrafast Fibre Broadband and Spark broadband packages with different data limits and variable speeds.
Spark offers all types of broadband connection, Spark Fibre, Spark VDSL and Spark ADSL dependant on what is available in your broadband region.
Spark offers BYO Spark Modem packages and also has the option of a landline and can package Spark Mobile with your Spark Broadband. Spark customer service is available 24/7 for any Spark broadband problems you may encounter.
Spark often offers Spark promo codes or Spark discount offers for new customers so be sure to compare all Spark broadband plans on Broadband Compare to find the best Spark broadband deal available.
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Latest news on BroadbandCompare.co.nz 06.03.2017
Today we have updated plans for:
Spark Broadband has signed a partnership with Netflix as they bid to become a major entertainment provider. The telco said the exclusive deal would give Spark broadband customers a subscription to the Netflix NZ Standard plan for one year when they sign up to a 24-month Unlimited Data broadband plan.
So it wasn’t a great Auckland Anniversary weekend for some as Spark suffered major broadband outages affecting connectivity across the country.
Average from 77 reviews
Paul Ross31st March 2017
Spark is quite expensive, but a good service with Lightbox included
Korstiaan29th March 2017
Gigabit Fibre Brilliant
John Doe26th March 2017
A great ISP
Full line speed all the time.
Graham23rd March 2017
SOOOOO UNRELIABLE, Stops working at least 6 times a day....
Has to be reset every hour as it always stops working.
Lucy Sharplin22nd March 2017
Intending to relocate to Kinloch near Taupo, a Spark technician recommended we try wireless broadband with 120G limit instead of unlimited data on ADSL system. At our previous address, we had Sky so 120G was adequate in his opinion. However, having cancelled Sky at the new home and using Netflix and/or internet instead,we are finding that we now require unlimited data. When we requested a switch back to ADSL, the Spark technician offered to send a Chorus rep to check that we ...read more
A few of the Spark technicians were helpful while others were not!
Insufficient broadband data for the needs of new and existing customers in the area,
Expensive having to buy 10G of data once the120G limit is exceeded: quickly!
With today's technology Chorus isn't doing the best job ...read more
Tim22nd March 2017
Steer clear. Spark is a large organization... you get all their problems as a result. Overcharging, long support wait times with less-than-experienced support crew (pretty basic "is the modem switched on" stuff).
They are con merchants in my book - quick to get you on board but v slow to give much back. $4.95 wiring maintenance (3.95 or free elsewhere).
ummm.... they have online support chat. If you can wait.
• Drip-feed charging (lots of little add-ons which make for a big bill).
• Need to keep your eye on their billing.
• Less-than-transparent price increases.
• Messy plan structure (deals that come and go and leave you ...read more
Gillian Stenhouse15th March 2017
Too long to get help. My friend and I tried for three day then gave up I paid for a private It guy still took him half an hour
Paying an Internet banking. All on one account.
Martyn8th March 2017
Totally inefficient websites for My Spark, when seeking help
Still wondering about this one
as above. Not good assistance when chatting on line for assistance. Huge delays on call backs. Not giving total info when asking about contracts and in this aspect I mean availability of types of phones.
Lisa27th February 2017
Had Spark broadband for 2.5 years now, only had 2 drop outs in that time and it was during a storm. Can't complain at that! Customer service is always helpful if I have a query about my plan.
Service reliability is excellent.
Price is a shocker. Was paying $60 a month in Aussie, $95 per month in NZ is a rip off. Free Lightbox is of no interest to me.
Angela24th February 2017
The most expensive and yet unreliable internet service provider. When you call them they don't care about solving your issues.
Terrible service. The customer service representatives talk to you like they couldn't care less