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Spark Broadband

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Spark Broadband
5.0

total

  • Reliability 5.6

  • Speed 5.5

  • Support 4.6

  • Features 5.2

  • Value 4.1

Average from 90 reviews

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Spark Broadband
5.0

total

  • Reliability 5.6

  • Speed 5.5

  • Support 4.6

  • Features 5.2

  • Value 4.1

Average from 90 reviews

Michael Burden29th May 2017

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

The worst product and service possible.
In a fair world this provider would be out of business and facing court for not fulfilling contract

Pros:

None

Cons:

Cannot provide what they promise and outsource their support, so the customer cannot access assistance that can be understood.
Extremely Poor

michelle28th May 2017

3.2
Reliability
3
Speed
5
Support
1
Features
5
Value
2

Slow/unreliable support. expensive internet for alot of empty promises.

Kathy Lister27th May 2017

5.6
Reliability
5
Speed
5
Support
6
Features
7
Value
5

Often get dumped out when trying to use.

Pros:

have all services under one account e.g. telephone, internet etc.,

Cons:

not allowed fibre even though it passes our gate, wireless doesn't work in our house.

June25th May 2017

4.6
Reliability
4
Speed
7
Support
4
Features
4
Value
4

The service i currently have, is what It is for our area, i am open to other options, i welcome better service, better deals i would definitely consider changing at this point

Pros:

Is what it is! we need a new competitor to our area

Cons:

Have to wait for return calls when there is a concern, and sometimes can be from, an off shore call center Phillippines / South Africa who i find more helpful than local sometimes.

Edward A Young25th May 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

Don't Have Any Comments, Ok,

john newey25th May 2017

2.2
Reliability
4
Speed
1
Support
1
Features
3
Value
2

no support whatsoever ...speed is rubbish...hopeless

ema22nd May 2017

6.2
Reliability
7
Speed
4
Support
7
Features
7
Value
6

they are slow when you on the phone internet went off

bill mccraw22nd May 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

slow an price

Cons:

slow

Donna21st May 2017

6.6
Reliability
7
Speed
7
Support
7
Features
7
Value
5

Due to a changing in circumstances this is too expensive. I am an older person on my own.

Pros:

Reliable

Cons:

Expensive

Gilda Morganti12th May 2017

5.2
Reliability
7
Speed
5
Support
6
Features
5
Value
3

Am really not impressed! Recently after refusing over 2 years to replace the old modem they gave me when I first got the internet. I went and bought myself a new one, mindful to "future-proff" myself. Now they want me to pay $100 to get anther new modem if I want faster broadband through them! I don't think so!

Pros:

See above

Cons:

See above. Since I checked out faster broadband with them I believe my internet speed has slowed even further.

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