Average from 77 reviews
Spark Broadband is one of the biggest broadband providers in New Zealand.
Spark has a range of different Spark broadband plans available including some plans for Spark Ultrafast Fibre Broadband and Spark broadband packages with different data limits and variable speeds.
Spark offers all types of broadband connection, Spark Fibre, Spark VDSL and Spark ADSL dependant on what is available in your broadband region.
Spark offers BYO Spark Modem packages and also has the option of a landline and can package Spark Mobile with your Spark Broadband. Spark customer service is available 24/7 for any Spark broadband problems you may encounter.
Spark often offers Spark promo codes or Spark discount offers for new customers so be sure to compare all Spark broadband plans on Broadband Compare to find the best Spark broadband deal available.
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Latest news on BroadbandCompare.co.nz 06.03.2017
Today we have updated plans for:
Spark Broadband has signed a partnership with Netflix as they bid to become a major entertainment provider. The telco said the exclusive deal would give Spark broadband customers a subscription to the Netflix NZ Standard plan for one year when they sign up to a 24-month Unlimited Data broadband plan.
So it wasn’t a great Auckland Anniversary weekend for some as Spark suffered major broadband outages affecting connectivity across the country.
Average from 77 reviews
jennifer martin17th June 2017
Allan16th June 2017
Terrible service and slow.
Alan14th June 2017
Great ISP with awesome reliability. Haven't needed to phone support - they're that good!
(Fibre connection, haven't moved house)
Free Lightbox, consistent speeds
None to name of....
John14th June 2017
A great value ISP
No IPv6 (minor issue)
Helmut Walle10th June 2017
ADSL is ludicrously expensive in NZ, and Spark isn't exactly the cheapest ISP.
Reasonably reliable connection and usually decent speed for ADSL.
Expensive, endless waiting queues in phone support.
Prakash Gautam10th June 2017
Very poor service from spark. Some customer rep don't know what they are talking about. I just moved house and the reps I was dealing with said I will have my connection within a day. The last rep I dealt with said it could take as long as a month may be longer and offered me a wifi 4g modem connection at my cost which still takes a week to arrive. very very disappointed with the way they handled my house moving case. I wouldn't recommend spark at all. The customer reps tell ...read more
Speed was good.
Customer service is ver very poor. As per my comments above there is no consistancy flow of info to the customers.
Moving house is a pain with Spark.
Christine Millington31st May 2017
Would like to change if it wasn't for the free light box and hassle of changing wiht address changes
Too impersonal and cumbersome to deal with
Michael Burden29th May 2017
The worst product and service possible.
In a fair world this provider would be out of business and facing court for not fulfilling contract
Cannot provide what they promise and outsource their support, so the customer cannot access assistance that can be understood.
michelle28th May 2017
Slow/unreliable support. expensive internet for alot of empty promises.
Kathy Lister27th May 2017
Often get dumped out when trying to use.
have all services under one account e.g. telephone, internet etc.,
not allowed fibre even though it passes our gate, wireless doesn't work in our house.