Average from 49 reviews
Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand.
Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.
Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.
The type of Slingshot broadband connection you can get depends on your address and area. Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.
The finalists in the Best Copper / DSL Broadband Provider category of the Broadband Compare Awards 2017 have been named.
The finalists in the Best Bundled Plan category of the Broadband Compare Awards 2017 have been named.
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same? According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.
Average from 49 reviews
Dave Fletcher11th May 2017
No good in small town. Was OK in Auckland, bu now that I have moved to Dargaville unacceptably slow.
Price OK, reliablility of connection OK
Abismally slow. No 24/7 support. Week day support only. Staff very unhelpful.
Dion19th April 2017
Have had nothing but terrible service from Slingshot and after putting up with it for too long we are on the move. Very unreliable network and no difference in speed when upgraded to Ultra Fast Fibre.
After several bad experiences i will NEVER recommend Slingshot to anyone.
Sally Van Gaalen26th March 2017
VDSL depends on time of day for speed. Weekends and evenings slow to download
12 month contract
Bella Storm22nd March 2017
I should have read the reviews first. Service dropped out regularly, wireless installation required more phonecalls to support than acceptable. We have just moved house and despite the fact that I gave plenty of notification of the move, we have been nearly THREE WEEKS without any hint of when the service might be reconnected. Every time I call, customer service says the same thing: "Awww, umm...we should know in 24-48 hours...ummm". A seriously shit company.
Customer service is virtually non-existent. They genuinely don't give a damn. Utterly useless service and crappy hardware.
erika 22nd March 2017
incompetent support team who didn't know what UDP traffic was, nor would they do traceroutes to troubleshoot.
they will sign you up for a deal
You have to spend hours and hours on hold to do anything and then you reach incompetent support team.
David18th March 2017
I have been on the same plan for a couple of years at least(40gb for $70 odd with landline). Their new plans offer much better data BUT they have not advised me of any better options. Upon contacting them vis email I was informed I would have to sign a 12 month contract to avail myself of these improved options.
Connection has been reliable and generally good speed.
Getting to talk to a real person is very difficult.
Fiona8th March 2017
Absolutely disgusted by this Internet providers ethics and communication. Would NOT recommend this to anyone EVER.
Overcharged billing account was then blocked, then charged an extra $200 worth of data AFTER account was closed on top of that.
They refuse to take any responsibility even with all evidence and statements provided.
Fur ...read more
john novak6th March 2017
unable to get a service for my mobile phone at Portobello. It also has little strength where I work at Corstorphine, Dunedin. I was not given any information about this when I signed up.
cheaper than my previous provider
Zohra5th March 2017
I switched to VDSL a year ago and never thought to check the speed until recently when I was having netflix problems. I has been gone above 16 Mbps, which VDSL pre ports to be a lot faster than that. I have done all the testing and still no luck. When I asked for help one several occasions online I was told to ring up and book an appointment. Well, that just peeved me off that I had to ring them rather than the onus be on them to sort out the problem that I was having with th ...read more
Bruce McCulloch23rd February 2017
The only Telco to reduce my contract price without asking, and during the contract period - well done