Leave a review of Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Orcon's aim is to bring Best Quality Internet to Kiwis. They want to offer the world's smoothest broadband experience in New Zealand.

Orcon knows innovation is a key to this so constantly push the limits to deliver the newest and greatest solutions to Kiwis. They were first to unbundle the local loop, been ahead of others with Ultra-Fast Broadband and let New Zealanders do more with their unlimited broadband.

They are always fighting to do better and they are proud of their ability to innovate. Their team is filled with amazing people who are knowledgeable and helpful and, basically, just love the Internet. They are small enough company to care and big enough to make a difference.

Orcon is all about the internet and their network is optimised for fibre. That means tonnes of data, plenty of bandwidth, smart data caching technology, and low lag time. They love fast fibre, and that is why they would not dream of doing anything to slow you down like throttling or traffic managing.

They have scrapped data caps and all the plans are now unlimited. They just do not make sense in a world of fibre and 4K Netflix. They want to offer New Zealanders the best broadband possible – and innovation is the way they drive this.

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of their internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

Total: 5.6
Reliability 5.7
Speed 6.1
Support 5.1
Features 5.7
Value 5.3
Average from 151 reviews
Showing 31-35 of 151 items.
2019-04-10 10:27:34
Dan Chadwick 3.6
When it worked all was fine, but when I needed support I was given the run around. long wait times on the phone, transferred between departments and then cut-off and having to start again. Upon ending my account they enforced a full 30 day termination even though they were no longer providing broadband access.
Pros
Good when it works
Cons
Very poor customer support, lose of features over the period of my account. Archaic termination clauses.
2019-04-08 13:22:03
Marc Jensen 2.0
Absolutely HORRENDOUS service, billing and hardware. Router is one of the worst routers available and we had to get a replacement sent. Their packages were not picked up correctly, so they direct debited the incorrect amount from our bank account. They also tried to invoice us after we had left them!
It was so bad that the retentions team helped us leave Orcon. You cannot get a worse internet provider than ORCON.

AVOID LIKE THE PLAGUE!
Pros
AVOID LIKE THE PLAGUE!
Cons
AVOID LIKE THE PLAGUE!
2019-03-26 13:43:59
Albert Einstein 2.6
Took Orcon 2 weeks to get ADSL working.
2019-02-21 15:31:17
Gregg 9.2
Great service, cheap
2019-02-21 09:39:37
Georgie Armstrong 7.0
My son inlaw has orcon on at this property but is moving out today I found that they also provide excellent value he got the gigantic package that gave 3 Wi-Fi outlets to reach all three rooms excellent
Pros
You could off something like that
Cons
No cons and 100 per month
Showing 31-35 of 151 items.
Introducing the Orcon Broadband designer modem series
Aug 1, 2016
Introducing the Orcon Broadband designer modem series
Something a little bit different from Orcon this month – the Orcon designer series is a collection of 5 limited edition modems created by five talented New Zealand artists to make the Orcon Broadband  modems a work of art.  
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