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Orcon

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Orcon
5.1

total

  • Realiability 5.2

  • Speed 5.6

  • Support 4.4

  • Features 5.4

  • Value 4.9

Average from 47 reviews

Orcon Broadband offer two main types of Orcon Broadband package.

Orcon Naked unlimited broadband and Orcon Fibre Broadband with a Landline. At Broadband Compare we list and compare all the Orcon broadband plans alongside the other broadband providers in New Zealand.

Orcon is one of the new breed of New Zealand Broadband Providers. They keep the Orcon Broadband plan prices simple so that you know exactly what things will cost and what you will get.

Some Orcon broadband plans include a telephone landline whilst other broadband plans, like Orcon Naked Broadband doesn't have a home telephone line included as an option.

Orcon does offer Orcon Ultrafast Fibre Broadband and Orcon broadband packages with different data limits and variable speeds.

The type of Orcon broadband connection you can get depends on the broadband connection available in the street at your address. Orcon offers all types of broadband connection, Orcon Fibre, Orcon VDSL and Orcon ADSL dependant on what is available in your broadband region.

Orcon often offers Orcon promo codes or Orcon discount offers for new customers. There are also often promotions or freebies at Orcon broadband like a recent free month of broadband promotion.

Be sure to compare all Orcon broadband plans on Broadband Compare to find the best Orcon broadband deal available.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Orcon
5.1

total

  • Realiability 5.2

  • Speed 5.6

  • Support 4.4

  • Features 5.4

  • Value 4.9

Average from 47 reviews

Richard19th January 2017

5.0
Realiability
6
Speed
2
Support
5
Features
8
Value
4

slow speed of line. haven't upgraded Modem ever after many years despite requests

Pros:

support helpful
lots of services other don't do such as domain name hosting

Cons:

slow line
too much spam gets through
old routers never refreshed

Mark Elder3rd January 2017

1.8
Realiability
1
Speed
1
Support
1
Features
5
Value
1

Been with Orcon for about a year. Was fine, had a few DNS issues, but was easy to deal with. Contract ended and they switched us out to a new plan with the same speed and unlimited data, but it's unbearably unstable and they refuse to deal with it.

Pros:

Plan included a decent VOIP phone, and for the most part, they were fine - until December 2016.

Cons:

1. DNS issues. Their DNS servers are screwy.
2. Incredibly poor speeds during peak hours - only a few kbps. Orcon says it's totally fine and we should be happy with what we have. They refuse to fix it or release us from our contract. Not a good experience! ...read more

Manjula Weerasekara23rd December 2016

3.8
Realiability
1
Speed
7
Support
2
Features
5
Value
4

Don't trust this company , broken there own agreement few times and still failed to give a agreed facility

SERVICE 0,
TRUST 0,
CUSTOMER SERVICE 0,

after contract period asking their modem too , totally dump.

If anyone wanna know ,what is the smell of "ROTTEN EGG " look like ?this is the company you looking @

Philip Biddlecombe18th December 2016

3.8
Realiability
1
Speed
4
Support
9
Features
4
Value
1

Be careful with this company.

Pros:

Support team generally good.

Cons:

Terrible customer service

Greg29th November 2016

8.8
Realiability
9
Speed
10
Support
8
Features
7
Value
10

Awesome, just awesome

Pros:

- 2 month for free
- just $5 for a landline
- smooth installation
- 114 mbps
- customer service

Cons:

- no

Trudie28th November 2016

2.8
Realiability
1
Speed
7
Support
2
Features
3
Value
1

Disconnected my internet 3 times within a space of 4 months of being with them. The reason for all disconnections was their error as I pay by direct debit, so not payment issues. When connecting me initially they disconnected my existing service provider but I hadn't received my modem yet. They said that wouldn't happen again, but we were without internet for atleast 3 days because it was on a Friday night, we had discovered coming home it had been disconnected, and they tried to cover it up by saying there is appears to be an issue on the account - no it was their stupid technicians team getting it wrong and escalating to a supervisor got that fixed. The 2nd time they did it again, we were approached by them to move onto Fibre, I said sure, but again, I hadn't received my modem, AGAIN they disconnected me on the Saturday morning. Didn't get internet till 7pm that evening after I demanded to speak to a supervisor after calling them every 2 hours to find out what the haps were, within 5 mins it got reconnected. And then they did it the very next business day, and it was a system error where they had loaded into the system that i should be on fibre but no modem to connect to, I opted out for Fibre at the end because it was soooo messy. ...read more

Pros:

Speed is good, when its on. Support is available for the basics. Bills can be emailed to you.

Cons:

Trying to get action or confirmation timely is pathetic. No preparation or process when coming to transitioning onto new systems, they don't even call to make sure the modem is received, they just guess. And they are ALL overseas, I can't understand them half the time because of their accents, and no appreciation of the fact that people have busy lives and all they want is to be given a heads up or notification. Alittle goes along way! ...read more

Julie18th November 2016

5.0
Realiability
3
Speed
7
Support
3
Features
7
Value
5

I spent 36 hours on phone to Orcon in many phonemails of about 20 minutes to over an hour long trying to get my Ultra fast broadband and VOIP phone to work simultaneously. But I am now leaving them because they still haven't managed to do this after about 9 months. Very frustrating. Their phone help-centre is in the Philippines and there is little coordination and noone has the authorisation to make a decision!

Pros:

Off shore help-desk. They are inconsistent, and are happy to waste a lot of the customers time to go over and over things that have already been checked by someone else - I got 5 routers and still things didn't change! After the 3rd router, it was obviously not the router, but they wouldn't listen!! It was so frustrating. ...read more

Cons:

They got the internet to work at a decent speed eventually, but still the VOIP didn't work.

Shown 10 reviews (41-50) out of 47 reviews
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