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MyRepublic

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MyRepublic
5.9

total

  • Reliability 5.9

  • Speed 6.4

  • Support 5.1

  • Features 6.1

  • Value 6.2

Average from 32 reviews

Best Gaming Broadband Provider

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. MyRepublic believes in delivering an awesome internet experience for all kiwis at mass market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, MyRepublic’s Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

MyRepublic telephone number for new order enquiries - 0508 100022

 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    12 December

    SPOTLIGHT: MyRepublic - Best Gaming Broadband Provider

    The second in our 'Internet Providers in the Spotlight' series covers MyRepublic, recently named Best Gaming Broadband Provider in NZ at the Broadband Compare Awards.

    7 December

    Best Broadband for streaming Netflix in NZ

    The way we watch TV has changed.  Netflix is here.  To ensure you get the best Netflix experience you want the best broadband plan for Netflix.  So if you’re a big Netflix streamer read on for details of the best broadband plan for Netflix. 

    7 December

    The Best Broadband for Gaming in NZ

    Different users use the internet in very different ways and there is no one size fits all broadband plan that is the best broadband plan.  If you’re looking for the best gaming broadband than read on!

    7 December

    Broadband Deals for University Students in NZ

    We’re very fortunate that the big Universities in New Zealand are now all fibre broadband enabled.  All well and good when on campus… but what about in your digs?  Check out these Student broadband deals for 2018

    7 December

    Student Broadband for 2018

    It's great that tertiary education fees are going to be made free... but we're afraid your Student Broadband is not.  But there are great Student Broadband Deals to be had.

MyRepublic
5.9

total

  • Reliability 5.9

  • Speed 6.4

  • Support 5.1

  • Features 6.1

  • Value 6.2

Average from 32 reviews

Phil3rd February 2017

4.2
Reliability
1
Speed
5
Support
1
Features
7
Value
7

Currently in the process of switching to MyRepublic, which I'm regretting. So far, we've had one week of downtime with a very small window of uptime (a few hours) during that period. Any calls to tech support lead to a 15 minute wait where you'll eventually end up at reception with a promise somebody will call you back tomorrow. Emails seem to take one-two days for a response.

Cons:

No service.
Almost non-existent support.
Router provided with no set up instructions.

Diane29th January 2017

3.8
Reliability
2
Speed
6
Support
1
Features
5
Value
5

The absolute worst company we have ever had the misfortune of dealing with. We are in the process of breaking our contract as we are so unhappy with them. Any time you call their customer services (and believe me, there will be numerous times) you will get to speak to the receptionist who will assure you you'll receive a call back... Two days later.

No customer service. Speeds go from one extreme to the other. Paying for gig plan and most nights we end up with 30mbps. Of course when we complain and a tech remotes in the next morning the issue is resolved. ...read more

Pros:

Cheap

Cons:

You get what you pay for.

Chris26th January 2017

8.2
Reliability
8
Speed
9
Support
7
Features
9
Value
8

Best ISP I've had so far, had problems with router keep losing connection, requiring it to be restarted, support would have been a bit slow for my liking if it was a 'no internet' situation, but the support was very knowledgeable

Pros:

cheap static IP
great speeds
customer support knowledge is good
Accurate and no surprise billing

Cons:

1Gig speed upgrade is too pricy for me
customer support can be slow to respond

Carl29th December 2016

8.8
Reliability
10
Speed
9
Support
6
Features
9
Value
10

Awesome but support is as good as I would like.

Pros:

Awesome

Cons:

Customer service

Jay21st December 2016

6.2
Reliability
7
Speed
7
Support
2
Features
7
Value
8

average, nasty support

Roshan15th November 2016

9.4
Reliability
10
Speed
8
Support
10
Features
9
Value
10

Local Support, and technical expertise is awesome, and so is the Internet speed and bundle.

Pros:

Best $ deal compared to bullies like Vodafone and spark.

Cons:

can't get any faster speeds, but that's a chorus profiling issue.

Miranda15th November 2016

8.0
Reliability
9
Speed
7
Support
10
Features
8
Value
6

Super quick installation and they have been always willing to help. At the moment 3 of us are online (sometimes 4) and all of us have good speed - no lag. From signing up till installation was a matter of a week or so, they gave me vdsl while I waited the week for fibre. I expected SO much longer.

Pros:

Phones currently excess of 100mbps. Computer only 44mbps. So guessing it's my computer that's having an issue.
Any time I've had to contact the support team I got an english speaking person within a few minutes. Was impressed with their knowledge and speed of dealing with any issue. ...read more

Cons:

Don't like the contract. Not that I'm planning on changing. But I HATE not have the option to.

Tal15th November 2016

6.6
Reliability
8
Speed
9
Support
5
Features
6
Value
5

They do need to up their capacity and deal with their customer support but apart from that they are an OK ISP. They deliver as paid.

Pros:

Service as paid. Definitely some of the best routing for gaming. If you can talk to the right person you can get some decent support.

Cons:

Customer support and value is where they fall. They are expensive but the price you pay for an OK level of service. Customer support could be a lot better but they are NZ based.

Syberboy14th November 2016

6.4
Reliability
8
Speed
5
Support
5
Features
7
Value
7

International speed seem to be very poor compare to other isp, it's probably the traffic routing difference that's causing this.

Pros:

Competitive Price, Gigabit Fibre, Free Router

Cons:

Poor support, Terrible international speed compare to other isp

Julia11th November 2016

7.4
Reliability
8
Speed
8
Support
7
Features
7
Value
7

I'm satisfied overall. Could be cheaper, though.

Pros:

Stable connection

Cons:

Price

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