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Slingshot

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Slingshot
5.7

total

  • Reliability 6.3

  • Speed 5.7

  • Support 5.3

  • Features 5.8

  • Value 5.5

Average from 61 reviews

Broadband Compare People's Choice Award WinnerConsumer NZ Broadband Provider of the Year Winner

Best Bundled Plan Winner

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.

Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.

The type of Slingshot broadband connection you can get depends on your address and area.  Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

Slingshot
5.7

total

  • Reliability 6.3

  • Speed 5.7

  • Support 5.3

  • Features 5.8

  • Value 5.5

Average from 61 reviews

Joseph Strickland24th October 2017

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

Been with these guys from i 4 free tried telecom (spark) and vodafone. Comes down to what each customer wants and needs. For me the services is what comes when things don't work and how to make it right. They all have there Pros and Cons but they are different for each of us. I look around and if I see something like, I am type of customer who will talk to my Provider first. This is the support I get when we can talk to each other, it's the history we have made with each other that keeps us happy not the prices. ...read more

Iraani24th October 2017

5.2
Reliability
7
Speed
4
Support
5
Features
5
Value
5

Piss poor

Cons:

Speed and connection keeps dropping out

Santiago Casenave11th October 2017

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

Terrible experience. Signed up two weeks ago, was supposed to have connection a week ago and I'm still waiting. I've called them no less than ten times, they just don't give a f***. Lodged a fault and technician was supposed to come over to the house, but left a message saying "he couldn't make it". Have to wait two more days now. Customer service says that all I can do is "wait" WHAT A JOKE. SLINGSHOT WORST INTERNET SERVICE you have made me lost my time.

Pros:

None

Cons:

All

Mike21st September 2017

8.8
Reliability
9
Speed
8
Support
9
Features
8
Value
10

Been with them for years. Fairly internet savvy so been able to sort most connection or internet problems myself. On rare occasions I have called they were helpful. Earlier wait times were longer than I'd like but all good otherwise now.

Pros:

Getting speeds up & down in excess of plan I pay for. Given upgrade last year for free on downloads from 30mps to 50 & improved speed getting close to that many days.
Found that I've been able to negotiate a deal when I need to change/upgrade. Last time was in March '17 & I was offered a replacement router for free - my system improved vastly (sweet!) ...read more

Cons:

None (yet)

Kylie20th September 2017

9.4
Reliability
9
Speed
10
Support
10
Features
9
Value
9

Been with Slingshot for a number of years - haven't had too many blips & am happy overall. Recently noticed that the prices for our current plan had come down on the website but we were still paying a higher amount. Gave customer service a call and they sorted that out straight away, and threw in 3 months of credit since they had been overcharging us $10 a month for 9 months. Now this is only fair, if not going slightly above & beyond, but considering some other companies I've had to deal with don't give a toss about current customers, I'd say it's pretty good. ...read more

Gordon Paterson16th September 2017

8.6
Reliability
9
Speed
8
Support
8
Features
9
Value
9

Been with Slingshot now since 2010 Phone and Internet Cost $90.00 and Toll call extra now I pay $90.00/month with Phone 100GB Internet free National Calling and International Calling Caller ID and other services. where as with Telecom before I was paying $115.00 for phone and Internet.

Peter Tilley16th September 2017

6.0
Reliability
6
Speed
8
Support
3
Features
7
Value
6

I feel like Slingshot are focused on income not customers

Pros:

We're still on ADSL; it's surprisingly fast: download 16Mbps

Cons:

Slingshot increased our monthly charge a month after we began our contract in 2015. They then overcharged us for the next six months. Our landline lost connection for two months. They charged us for insurance when we didn't want it, and they insisted we'd stared a new contract after they'd failed to upgrade us to VDSL leaving us on the same ADSL plan ...read more

Margaret Stuart16th September 2017

6.2
Reliability
7
Speed
5
Support
5
Features
7
Value
7

cellphone plan for $10 per month. Service meets our needs

Pros:

cellphone plan for $10 per month

Sue14th September 2017

6.6
Reliability
7
Speed
7
Support
7
Features
7
Value
5

can be hard to understand some technical support & call centre actisense especially when they speak really fast, and need longer opening operating hours especially for there technical support

Pros:

better service packages

Cons:

need longer opening hours for there technical support

Lawrence7th September 2017

6.8
Reliability
8
Speed
6
Support
7
Features
8
Value
5

Very good technical support but unfriendly financial section.

Pros:

Price is good and the technical support people very good.

Cons:

Had a misadventure with the financial side with credits not being applied and no prior warning given. Would have changed ISP were it not for the calibre of their technical support people.

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