Broadband Compare – The Best Internet Deals in NZ

08 September 2022

Marnie 10.0

Switched to them ages ago after dealing with Vodafone wait times! They always answer the phone - and in a reasonable time. They are always helpful and don't make you feel like an idiot. I don't think Internet speeds etc are much to do with them if you are on fibre - it's where you are that's the issue - they come up with the best solutions they can for you. They recommended a Powerline connection for us and it worked.

Pros

Friendly and efficient.

Cons

None.

06 September 2022

Hassan 8.8

Very easy to switch on. I used my own old modem and easy setup. Prompt response, efficient and honest.

Pros

Prompt and efficient

Cons

No once-in-a-while perks

06 September 2022

Nina 8.4

Great support team, they should be an example to any other business' customer support.

Pros

no

Cons

no

05 September 2022

Richard 10.0

Just an excellent reliable service

Pros

no

Cons

no

03 September 2022

Stewart 9.0

Tech support service was really spot on. Spoke to me like a normal person and worked through solutions. Nothing like that go away your a nuisance feeling I get from my mobile provider. Even said get back to me if the problem still persists and we can try other options. It makes a difference.

01 September 2022

Kylie Anne Harrison 1.0

To Whom It May concern.

After leaving Spark with no sensible satisfaction I thought 2 degrees may have more sense.
how wrong I was!!!! after 2 weeks of pain for simple connection (pug & play fibre broadband connection) all ready connected internally to the house!!! what a debacle.
What a waist of air,

After multiple calls - committing to a 12 month plan ---nothing! after the final chance and many frustrating hours spent on hold. I voted with my feet to Vodafone t ...read more

01 September 2022

Alison 10.0

Simple problem but sorted well and quickly with great people. Two callbacks within a short time - totally delivered.

Pros

Fast helpful reliable and friendly

Cons

No cons

01 September 2022

Robbie 8.6

Great company. Great service.

Pros

no

Cons

no

01 September 2022

Helen Murray 2.8

NOW. markets themselves on the fact that they have a NZ call centre. This is the only thing they have going for them: their product and processes are embarrassingly amateur. I could NEVER logon in to their online portal, I had to fill in a form to request automatic credit card payments, and when cancelling the service, I needed to give 30 days notice (wtf?), so was charged for an extra 12 days of use. And I’ve just spent a year of only being able to use one device at ...read more

Pros

NZ based call centre. But you have to ring them often so maybe it’s not a pro…

Cons

Poor internet. Awful portal (functionality like it’s from the early 2000’s), payment processes and policies not customer-focused

30 August 2022

Kylie Anne Harrison 5.8

To Whom It May concern.

After leaving Spark with no sensible satisfaction I thought 2 degrees may have more sense.
how wrong I was!!!! after 2 weeks of pain for simple connection (pug & play fibre broadband connection) all ready connected internally to the house!!! what a debacle.
What a waist of air,

After multiple calls - committing to a 12 month plan ---nothing! after the final chance and many frustrating hours spent on hold. I voted with my feet to Vodafone t ...read more

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