Leave a review of WXC (WorldxChange)

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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WXC (WorldxChange)

 Today, WorldxChange is a market-leading 100% Kiwi-owned and operated telecommunications company providing high reliability IP-based voice services to Government and large commercial businesses across the country as well as servicing the mass consumer market with innovative converged voice & internet products.

Their customer portfolio includes such entities as IAG Insurance, Auckland Rescue Helicopter Trust, Transpower, Reserve Bank, EQC, Navman and the Greater Wellington Regional Council.

In 2013, WorldxChange consolidated  the "WorldxChange" and "Xnet" brands under a single "WXC" brand in recognition of our growing Residential and Corporate/Government portfolio.

In June 2015 WorldxChange became a wholly-owned Vodafone subsidiary. Vodafone’s Chief Executive Officer, Russell Stanners, said, “This is a really exciting move for us.  WorldxChange is a world-class kiwi company specialising in converged unified communications services and its deep experience and 15-year proven history of delivering high-quality innovative solutions is a great complement to our existing business."

WXC believe that technology advances made within their industry should translate into telecommunications services being more flexible, easier to manage and a lot less expensive for customers - regardless of their size.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 7.5
Reliability 9.2
Speed 6.3
Support 8.0
Features 7.8
Value 6.0
Average from 6 reviews
Showing 1-5 of 6 items.
2020-05-18 07:43:22
Philip Jarvis 8.0
WXC was the only ISP available when we first moved into a new subdivision. They provided a good product and good service at the time. Over the years their plans did not change and become relatively expensive compared to newer competition. We are relocating homes and WXC no longer support this so moving to another ISP called NOW which has excellent reviews
Pros
reliable connection and good support when needed
Cons
old, low speed UFB plan 30/10Mbps, unable to upgrade
2019-11-30 12:54:19
Paul STUART 7.0
Was fine until purchased by Vodafone, at which point their plans could not be upgraded. We considered moving to Vodafone, but after 25 mins on the phone to an utterly incompetent sales rep (he didn't even know what an 0800 number was!) gave up and moved to Now.
Pros
Always quickly responsive when I called (unlike Vodafone)
Cons
Plan was limited to download of 30Mbps
2019-08-28 16:15:41
Glenn 7.4
They have provided a good level of service and have responded well to any issues I have had over the past few years.
Pros
Good service and sufficient speed for my needs
Cons
A bit costly
2019-01-18 09:42:20
Allen Hogg 9.0
Could only get ADSL as in a rural area, but good speeds considering.
No problems streaming Netflix etc.
Pros
Good customer service, multiple phone line features.
Very easy to deal with
Cons
None
2017-07-08 02:58:45
Alan 6.4
It was a great ISP with reliable service and speed until Vodafone took over.
Pros
Vodafone haven't made a complete mess of the service. Yet!
Cons
Poor quality help desk now.
Reliability issues with the adsl service in Botany Downs.
Showing 1-5 of 6 items.
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