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Leave a review about Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 288 reviews
Showing 26-30 of 288 items.
2019-07-01 19:04:06
Brad Aitken 4.2
Poor to get hold of. Waiting days for reply. Terrible support
2019-06-28 12:09:34
Barbara Duncan 5.8
After having to change our direct debit system, I spent a ridiculous amount of time trying to change the details of the new account. I thought I had succeeded but after ringing and spending a ridiculous amount of time asking for our monthly statements (which couldn't be sent because I am with hotmail...?) discovered that I had been charged $18+ for not paying my previous months bill. The only company that I wasn't able to change with ease over the internet and apparently not able to change via phone. Bit ironic for a communications company? ...read more
Pros
Reliable
Cons
When asking around I could find no one who'd had a positive experience with sorting issues with vodafone
2019-06-26 23:31:33
Susan Barrett 6.2
Occasional downtime when the internet did not function, usually in the evening.
Pros
Good phone support
Cons
Slow internet at time, poor range
2019-06-19 20:58:58
Teri 5.2
OK broadband service but absolutely hopeless customer service. Very hard to get through to a real person who can communicate well enough in English to be able to help.
Pros
Fairly reliable Internet connection and speed
Cons
Terrible customer service and its pricey
2019-06-10 19:53:29
Craig 5.6
Good reliable basic internet. First line support was hard work but good on more technical / ninja problems.
Pros
Reliable, stable internet
Cons
Price is average for what you get
Showing 26-30 of 288 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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