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Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 290 reviews
Showing 151-155 of 290 items.
2018-04-09 22:27:33
Michael 10.0
Excellent service. No issues from the beginning. Tech was really friendly, helped me out with everything. Was so happy to finally get connected after many problems with another company that i wont mention. Cheers Vodafone.
Pros
Reliable.
Cons
Nothing so far.
2018-04-08 23:59:18
Martin 4.4
Vodafone's modem was not reliable - frequent outages for up to an hour a time. Once my contract was over, they immediately increased my monthly payments without notifying me of this. Worst of all, they are impossible to communicate with. I wasted three hours trying to speak to someone with any degree of authorty, only to be sidelined, cut off or ignored. I got nowhere. I was told I needed to speak to the retention unit. They didn't answer the phone. They will probably phone me after I have changed over, but it will be too late by then. One other thing - how come Fibre prices haven't reduced over time the way original broadband prices did? Is competition not a thing? ...read more
Pros
They exist.
Cons
They're no bloody use.
2018-04-07 08:22:51
Martin Buck 4.0
After my 12 month contract finished, they bumped up my monthly charges by $10 without explanation, and they proved impossible to contact despite my trying to do so for over three hours. Abysmal treatment of a long time once loyal customer. Maybe they don't want to stay in business? Absolutely lousy treatment of customers every single time you try to contact them.
Pros
They exist.
Cons
They don't care whether you exist or not. All they care about is profit and to hell with the mugs who sign up with them.
2018-04-04 00:18:44
Joanne Webber 7.0
I changed to Orcon as I worked out that I would save nearly $500 in the first year, and I joined up with my mobile as well. The mobile is cheaper and has better features, i.e. unlimited talk time and far more gb. Also, vodafone don't do fibre, its some version of it.
Pros
Reliable
Cons
too dear in comparison
2018-04-03 23:23:47
Sharon 1.0
They took $60 out of our account without authorisation on two consecutive months and then wouldn't refund the money unless we signed up for another two years. We have been with them for 9 years, purely because of the Sky deal. That is no longer available, so it is with great relief that we can finally ditch them. Terrible company. Don't be taken in by their cheap prices - they are cheap for a reason.
Pros
None
Cons
They employ unconscionable practices in an attempt to take as much money off you as they can. They now have their call centre in the Phillipines. Communication is terrible. The retention team will lie in an attempt to force you into another contract. Steer clear is my advice! ...read more
Showing 151-155 of 290 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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