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Leave a review about Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.4
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 275 reviews
Showing 131-135 of 287 items.
2018-05-19 22:56:42
Ettienne Lambrecht 5.0
At the end of the previous 12 month period,I was offered a NEW deal. On paper this was GREAT - except when the first bill arrived I noticed nothing of these new "loyalty" promises. After battling for 3 months to get them to fix this, I still don't have any luck in being charged for what I have been offered - bye, bye Vodafone...
Pros
NOTHING
Cons
Make offers to existing customers and then NOT sticking to the offered deal
2018-05-19 01:22:06
Aidin 8.6
No comment
Pros
Support team are very knowledgeable
Cons
It takes a life time before someone from support answer your call
2018-05-17 04:38:44
George Ronald Bingham 5.4
Response to queries is pathetic. When we moved I cannot count the number of times we had to call to finally get connections we wanted. This included our Sky connection which is through Vodafone. The latest query which included a request re VDSL availability has still not been answered from over a month ago despite follow ups.
2018-05-12 02:10:24
Rob Holmes 5.8
Reasonably reliable - but occasional issues.
Pros
Speed was consistent and adequate
Cons
Terrible online account services. Always reporting errors. Hard to reach a person too.
2018-05-11 10:25:26
Clive 6.6
We were with Clearnet. Support deteriorated with Vodafone but broadband itself was fine. They put up the price and the when I moaned they reduced it. Good value then but only 40gb with high cost for extra
Pros
Broadband quality was good but help desk support sometimes good and sometimes terrible to get on to
Cons
Poor support. Extra data usage very dear
Showing 131-135 of 287 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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